Customer Service Executive – RainTree Medical Sdn Bhd

The Customer Service Executive is responsible for supporting daily sales and administrative operations. This role involves ensuring efficient coordination, accurate documentation, and responsive communication with customers and internal teams.

The Customer Service Executive will engage in day-to-day activities that include preparing sales quotations, coordinating product samples, and handling customer inquiries. The work environment is dynamic, requiring effective communication and organization to support the sales team and office operations.

Key Responsibilities:

• Prepare and follow up on sales quotations.
• Coordinate product samples for customers.
• Monitor government tender portals for opportunities.
• Handle customer inquiries via WhatsApp.
• Maintain accurate records for quotations and communications.
• Provide general administrative support to the office and sales team.
• Collaborate with internal teams to ensure customer satisfaction.