Customer Service - Front Desk (Johor) at Evolt Karting Sdn Bhd

The Customer Service - Front Desk is responsible for ensuring guests have a great experience at Evolt Karting. This role involves interacting with customers, managing transactions, and providing administrative support in a dynamic and engaging environment.

As a Customer Service Front Desk representative at Evolt Karting, you will be the first point of contact for guests, ensuring they feel welcomed and informed. Your day-to-day tasks will involve greeting customers, managing cashier transactions, and maintaining a clean and organized venue. You will also handle calls and provide administrative support as needed.

Key Responsibilities:

• Greet customers warmly and provide information about services.
• Manage cashier transactions accurately and efficiently.
• Maintain cleanliness and organization of the front desk area.
• Handle incoming calls and respond to customer inquiries.
• Provide administrative support to the team as required.
• Assist in resolving customer complaints and issues promptly.
• Collaborate with team members to enhance customer experience.