Customer Service – Evolt Karting Sdn Bhd
Role Summary
The Customer Service - Front Desk is responsible for ensuring guests have a great experience at Evolt Karting. This role involves interacting with customers, managing transactions, and providing administrative support in a dynamic and engaging environment.
Job Description
As a Customer Service Front Desk representative at Evolt Karting, you will be the first point of contact for guests, ensuring they feel welcomed and informed. Your day-to-day tasks will involve greeting customers, managing cashier transactions, and maintaining a clean and organized venue. You will also handle calls and provide administrative support as needed.
Key Responsibilities:
- Greet customers warmly and provide information about services.
- Manage cashier transactions accurately and efficiently.
- Maintain cleanliness and organization of the front desk area.
- Handle incoming calls and respond to customer inquiries.
- Provide administrative support to the team as required.
- Assist in resolving customer complaints and issues promptly.
- Collaborate with team members to enhance customer experience.
Job Requirements
SPM Holders and Fresh Graduates are welcome to apply!
Good communication skills (energetic & friendly).
Hardworking (proactive & helpful).
Integrity (honest & responsible).
Highly committed to the job and able to work as a team.
Able to work on weekends with 6 working days and 1 off day per week.
Shift and rotation based with 45 hours per week.
Quick Info
Company
Evolt Karting Sdn Bhd
Location
Johor
Salary
Undisclosed
Skills Required
7 skills
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Required Skills
Customer Service
Communication
Teamwork
Problem Solving
Time Management
Cash Handling
Administrative Support
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