Customer Service Officer at Fitness First Petaling jaya - Selangor
This job is no longer accepting applications.
It was posted on 21 May 2026 and has passed its 30-day listing period. See open Customer Service jobs.
Role Summary
The Customer Service Officer is responsible for being the first point of contact for members and guests. This role plays a crucial part in creating a welcoming environment and ensuring member satisfaction through excellent service.
Job Description
In this role, you will engage with members and guests daily, managing front desk operations and addressing inquiries. You will contribute to a positive atmosphere that supports member retention and satisfaction.
Key Responsibilities:
- Greet and assist members and guests with a friendly demeanor.
- Handle inquiries regarding memberships and services.
- Manage front desk operations efficiently.
- Support member retention through positive interactions.
- Resolve customer complaints and issues promptly.
- Maintain a clean and organized front desk area.
- Collaborate with team members to enhance service delivery.
Job Requirements
SPM / Diploma / relevant experience in customer service preferred.
Strong customer service mindset and interpersonal skills.
Excellent communication skills, both face-to-face and over the phone.
Ability to work in a fast-paced environment.
Punctual, reliable, and attentive to details.
Team player with a positive attitude and professional appearance.
Basic computer and POS system knowledge.
Availability to work shift hours, weekends, and public holidays.
Customer Service Officer - Frequently Asked Questions
What is the salary for a Customer Service Officer at Fitness First Petaling jaya in Selangor?
Fitness First Petaling jaya lists this Customer Service Officer role at RM2,200–RM2,800 per month.
Where is this Customer Service Officer job located?
This Customer Service Officer position is based in Selangor, Malaysia. This role is fully on-site.
What qualifications do I need for this Customer Service Officer role?
Fitness First Petaling jaya is looking for SPM / Diploma / relevant experience in customer service preferred.; Strong customer service mindset and interpersonal skills.; Excellent communication skills, both face-to-face and over the phone..
How do I apply for this Customer Service Officer job at Fitness First Petaling jaya?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
Fitness First Petaling jaya
Location
Selangor
Salary
MYR 2200 - 2800
Skills Required
7 skills
Required Skills
Customer Service Officer Salary at Fitness First Petaling jaya
Fitness First Petaling jaya lists this Customer Service Officer role at RM2,200–RM2,800 per month.
How to Apply for Similar Customer Service Officer Roles
- This job is no longer accepting applications.
- Open the "See open jobs" link above for similar roles that are hiring now.
- Create a free SuperJobs profile once and reuse it for every application. There is no agency fee.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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