Customer Service Officer at Fitness First Petaling jaya - Selangor
Role Summary
The Customer Service Officer is responsible for being the first point of contact for members and guests. This role plays a crucial part in creating a welcoming environment and ensuring member satisfaction through excellent service.
Job Description
In this role, you will engage with members and guests daily, managing front desk operations and addressing inquiries. You will contribute to a positive atmosphere that supports member retention and satisfaction.
Key Responsibilities:
- Greet and assist members and guests with a friendly demeanor.
- Handle inquiries regarding memberships and services.
- Manage front desk operations efficiently.
- Support member retention through positive interactions.
- Resolve customer complaints and issues promptly.
- Maintain a clean and organized front desk area.
- Collaborate with team members to enhance service delivery.
Job Requirements
SPM / Diploma / relevant experience in customer service preferred.
Strong customer service mindset and interpersonal skills.
Excellent communication skills, both face-to-face and over the phone.
Ability to work in a fast-paced environment.
Punctual, reliable, and attentive to details.
Team player with a positive attitude and professional appearance.
Basic computer and POS system knowledge.
Availability to work shift hours, weekends, and public holidays.
Quick Info
Company
Fitness First Petaling jaya
Location
Selangor
Salary
MYR 2200 - 2800
Skills Required
7 skills
Click to submit your application
Required Skills
Customer Service
Communication
Interpersonal Skills
Problem Solving
Time Management
Attention To Detail
Team Collaboration
Customer Service Officer Salary at Fitness First Petaling jaya
Fitness First Petaling jaya lists this Customer Service Officer role at RM2,200–RM2,800 per month.
How to Apply for This Customer Service Officer Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Fitness First Petaling jaya asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-13, so apply early.
Customer Service Officer - Frequently Asked Questions
What is the salary for a Customer Service Officer at Fitness First Petaling jaya in Selangor?
Fitness First Petaling jaya lists this Customer Service Officer role at RM2,200–RM2,800 per month.
Where is this Customer Service Officer job located?
This Customer Service Officer position is based in Selangor, Malaysia. This role is fully on-site.
What qualifications do I need for this Customer Service Officer role?
Fitness First Petaling jaya is looking for SPM / Diploma / relevant experience in customer service preferred.; Strong customer service mindset and interpersonal skills.; Excellent communication skills, both face-to-face and over the phone..
How do I apply for this Customer Service Officer job at Fitness First Petaling jaya?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-13.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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