Customer Service Representative (Mandarin / Cantonese) at Envo BPO Services Sdn Bhd - Selangor
Role Summary
The Customer Service Representative (Mandarin / Cantonese) is responsible for addressing customer inquiries and providing support through various communication channels. This role plays a crucial part in ensuring customer satisfaction and maintaining the company's reputation for excellent service.
Job Description
In this role, you will engage with customers daily, handling their inquiries, feedback, and complaints via calls and emails. You will provide accurate information about products and services while assisting customers with bookings and general support.
Key Responsibilities:
- Handle customer inquiries and complaints through calls and emails.
- Provide accurate information about products and services.
- Assist customers with bookings and appointments.
- Record and update booking details accurately in the system.
- Maintain a high standard of professionalism in every interaction.
- Demonstrate empathy and understanding towards customer issues.
- Collaborate with team members to improve service delivery.
Job Requirements
Minimum SPM qualification.
At least 1 year of Customer Service experience (Call Centre experience is an advantage).
Fluent in Cantonese / Mandarin & English (Read, Speak & Write).
Computer literate and able to multitask in a fast-paced environment.
Excellent communication and problem-solving skills.
Quick Info
Company
ENVO BPO SERVICES SDN BHD
Location
Selangor
Salary
MYR 3000 - 3800
Skills Required
7 skills
Click to submit your application
Required Skills
Customer Service
Communication
Problem-Solving
Multitasking
Empathy
Attention To Detail
Time Management
Customer Service Representative (Mandarin / Cantonese) Salary at ENVO BPO SERVICES SDN BHD
ENVO BPO SERVICES SDN BHD lists this Customer Service Representative (Mandarin / Cantonese) role at RM3,000–RM3,800 per month.
How to Apply for This Customer Service Representative (Mandarin / Cantonese) Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions ENVO BPO SERVICES SDN BHD asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-12, so apply early.
Customer Service Representative (Mandarin / Cantonese) - Frequently Asked Questions
What is the salary for a Customer Service Representative (Mandarin / Cantonese) at ENVO BPO SERVICES SDN BHD in Selangor?
ENVO BPO SERVICES SDN BHD lists this Customer Service Representative (Mandarin / Cantonese) role at RM3,000–RM3,800 per month.
Where is this Customer Service Representative (Mandarin / Cantonese) job located?
This Customer Service Representative (Mandarin / Cantonese) position is based in Selangor, Malaysia. This role is fully on-site.
What qualifications do I need for this Customer Service Representative (Mandarin / Cantonese) role?
ENVO BPO SERVICES SDN BHD is looking for Minimum SPM qualification.; At least 1 year of Customer Service experience (Call Centre experience is an advantage).; Fluent in Cantonese / Mandarin & English (Read, Speak & Write)..
How do I apply for this Customer Service Representative (Mandarin / Cantonese) job at ENVO BPO SERVICES SDN BHD?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-12.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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