Customer Service Representative (Mandarin / Cantonese) – ENVO BPO SERVICES SDN BHD

The role involves assisting customers by handling enquiries, feedback, and complaints via phone and email. It requires providing accurate information about products and services, supporting bookings and appointments, and maintaining professionalism and empathy in interactions.

The role involves handling customer enquiries, feedback, and complaints through calls and emails. It includes providing accurate information about products and services, assisting customers with bookings, appointments, and general support. The position also requires recording and updating booking details accurately in the system and maintaining a high standard of professionalism and empathy in every interaction.