Customer Technical Services Analyst II at Mastercard
This job is no longer accepting applications.
It was posted on 28 September 2026 and has passed its 30-day listing period. See open Customer Service jobs.
Role Summary
The Customer Technical Services Analyst II role focuses on delivering high-quality technical support to Mastercard's customers. You will play a crucial role in enhancing customer satisfaction through effective problem resolution.
Job Description
As a Customer Technical Services Analyst II at Mastercard, you will be responsible for providing exceptional technical support to customers, ensuring their issues are resolved efficiently and effectively. You will work closely with various teams to troubleshoot and resolve technical problems, while also contributing to the enhancement of customer experience through your insights and feedback.
In this role, you will utilize your analytical skills to assess customer needs and provide tailored solutions. You will engage with clients to understand their challenges and work collaboratively to implement improvements, ensuring a high level of satisfaction and loyalty to Mastercard's services.
Job Requirements
Bachelor's degree in a relevant field
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Familiarity with technical support processes and tools
Experience in customer service or technical support is a plus
Customer Technical Services Analyst II - Frequently Asked Questions
What is the salary for a Customer Technical Services Analyst II at Mastercard?
Mastercard has not disclosed the salary for this role. Customer Technical Services Analyst II positions typically pay RM800–RM10,000 per month, based on the 171 comparable vacancies currently listed on SuperJobs.
Where is this Customer Technical Services Analyst II job located?
This Customer Technical Services Analyst II position is based in Malaysia. This role is fully remote.
What qualifications do I need for this Customer Technical Services Analyst II role?
Mastercard is looking for Bachelor's degree in a relevant field; Strong analytical and problem-solving skills; Excellent communication and interpersonal skills.
How do I apply for this Customer Technical Services Analyst II job at Mastercard?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
Mastercard
Location
Not specified
Salary
Undisclosed
Skills Required
6 skills
Required Skills
Customer Technical Services Analyst II Salary at Mastercard
Mastercard has not disclosed the salary for this role. Customer Technical Services Analyst II positions typically pay RM800–RM10,000 per month, based on the 171 comparable vacancies currently listed on SuperJobs.
How to Apply for Similar Customer Technical Services Analyst II Roles
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- Create a free SuperJobs profile once and reuse it for every application. There is no agency fee.
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