
The Customer Value Management Senior Specialist will develop strategies to enhance customer satisfaction and drive growth in the Enterprise Business segment. This role requires a blend of analytical skills and customer-focused thinking.
Maxis Communications is seeking a Customer Value Management Senior Specialist to join our Enterprise Business team. In this role, you will be responsible for developing and executing customer value strategies that enhance customer satisfaction and drive business growth. You will collaborate with cross-functional teams to analyze customer data, identify trends, and implement initiatives that improve customer engagement and loyalty.
The ideal candidate will have a strong analytical mindset and a passion for customer experience. You will leverage data-driven insights to optimize customer journeys and contribute to the overall success of the enterprise segment. This position offers an exciting opportunity to make a significant impact within a leading telecommunications company.
Bachelor's degree in Business, Marketing, or a related field
Proven experience in customer value management or a similar role
Strong analytical skills with the ability to interpret data and generate actionable insights
Excellent communication and interpersonal skills
Ability to work collaboratively in a team-oriented environment
Proficiency in data analysis tools and CRM software
Maxis Communications has not disclosed the salary for this role. Customer Value Management Senior Specialist (Enterprise Business) positions typically pay RM800–RM10,000 per month, based on the 171 comparable vacancies currently listed on SuperJobs.
This Customer Value Management Senior Specialist (Enterprise Business) position is based in Malaysia. This role is fully on-site.
Maxis Communications is looking for Bachelor's degree in Business, Marketing, or a related field; Proven experience in customer value management or a similar role; Strong analytical skills with the ability to interpret data and generate actionable insights.
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-10-28.
Company
Maxis Communications
Location
Not specified
Salary
Undisclosed
Skills Required
6 skills
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Maxis Communications has not disclosed the salary for this role. Customer Value Management Senior Specialist (Enterprise Business) positions typically pay RM800–RM10,000 per month, based on the 171 comparable vacancies currently listed on SuperJobs.
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