Director of Events – Marriott International

The Director of Events is responsible for overseeing the entire Event Management function at Sheraton Kota Kinabalu. This role plays a crucial part in ensuring seamless execution of property events while focusing on customer satisfaction and financial performance.

In this role, the Director of Events will manage day-to-day operations related to event planning, catering, and service delivery. The position requires strong coordination between sales and operations to meet customer needs and enhance employee satisfaction.

Key Responsibilities:

• Oversee the Event Management function, ensuring high-quality service delivery.
• Implement the brand's service strategy and initiatives for property events.
• Coordinate with sales and operations for seamless event execution.
• Manage event operations and budgets while ensuring compliance with sanitation standards.
• Create an atmosphere that meets or exceeds guest expectations.
• Consult with customers to determine event objectives and requirements.
• Develop event management strategies aligned with business goals.
• Lead the execution of event management strategies to maximize profitability.