Director of Events – Marriott International
Marriott International
Events
Role Summary
The Director of Events at Sheraton Kota Kinabalu is responsible for overseeing the entire event management function, including planning, service, and technology aspects. This role ensures the successful execution of events while coordinating between sales and operations, focusing on customer satisfaction, employee engagement, and financial performance.
Job Description
The Director of Events at Sheraton Kota Kinabalu oversees the entire Event Management function, including Event Planning, Banquets/Catering, Event Service, and Event Technology. This role is responsible for implementing the brand's service strategy and initiatives, ensuring seamless execution of property events with smooth coordination between sales and operations. The position focuses on meeting customer needs, ensuring employee satisfaction, growing event revenues, and maximizing the department's financial performance.
Job Requirements
High school diploma or GED with 4 years experience in event management, food and beverage, sales and marketing, or related field, or a 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.
Strong leadership skills to manage and hold event management teams accountable for service delivery and departmental goals.
Ability to manage event operations, budgets, and ensure compliance with sanitation standards and corporate guidelines.
Skilled in creating an atmosphere that meets or exceeds guest expectations and consults customers to determine event objectives and requirements.
Experience in developing event management strategies aligned with business goals and leading their execution.
Capability to manage profitability by generating incremental revenue and establishing relationships with outside vendors.
Knowledge of human resources compliance and ability to manage staffing and ensure communication across event operations.
Ability to analyze market competition regarding products, pricing and services.
Quick Info
Company
Marriott International
Location
Sabah
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Event Management
Event Planning
Banquets And Catering
Leadership
Budget Management
Customer Service
Sales And Marketing
Hospitality Management
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