E – Am Life International Sdn Bhd
Role Summary
The E-commerce Sales Specialist is responsible for managing customer inquiries through various online platforms. This role plays a crucial part in enhancing customer satisfaction and driving sales by providing timely and accurate responses to customer needs.
Job Description
As an E-commerce Sales Specialist, you will engage with customers daily through platforms like WhatsApp and social media, ensuring a smooth online shopping experience. Your proactive communication skills will help build relationships and foster a positive brand image.
Key Responsibilities:
- Manage customer inquiries through various online platforms.
- Provide timely and accurate responses to customer questions.
- Assist customers with product information and recommendations.
- Engage with customers to understand their needs and preferences.
- Drive sales by enhancing the online shopping experience.
- Foster a positive brand image through effective communication.
- Collaborate with team members to improve customer service processes.
Job Requirements
Minimum Education Requirement: SPM or equivalent.
Strong communication skills, both written and verbal.
Proficiency in using social media and online messaging platforms.
Ability to handle customer inquiries efficiently and professionally.
Experience in sales or customer service is an advantage.
Basic understanding of e-commerce operations.
Strong problem-solving skills and attention to detail.
Quick Info
Company
Am Life International Sdn Bhd
Location
Selangor
Salary
MYR 2000 - 10000
Skills Required
6 skills
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Required Skills
Customer Service
Communication
Problem-Solving
E-Commerce Knowledge
Social Media Proficiency
Sales Techniques
Application Tips
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