Online Sales Executive (Preferred Language Mandarin) – Am Life International Sdn Bhd
Role Summary
The Online Sales Executive is responsible for managing customer inquiries through various online platforms. This role plays a crucial part in enhancing customer satisfaction and achieving the company's sales objectives.
Job Description
As an Online Sales Executive, you will engage with customers daily through platforms like WhatsApp and social media, ensuring they receive prompt and accurate assistance. You will contribute to a positive online shopping experience while working in a dynamic and customer-focused environment.
Key Responsibilities:
- Manage customer inquiries through online platforms.
- Provide timely and accurate responses to customer questions.
- Assist customers in product selection.
- Ensure a positive online shopping experience.
- Maintain a high level of customer satisfaction.
- Contribute to the overall sales goals of the company.
- Engage with customers in a friendly and professional manner.
Job Requirements
Minimum Education Requirement: SPM or equivalent
Proficient in Mandarin
Strong communication skills
Experience in online sales or customer service is an advantage
Ability to work independently and as part of a team
Familiarity with social media platforms
Good problem-solving skills
Basic computer literacy
Quick Info
Company
Am Life International Sdn Bhd
Location
Selangor
Salary
MYR 2000 - 10000
Skills Required
6 skills
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Required Skills
Customer Engagement
Online Sales
Communication
Problem Solving
Social Media Proficiency
Team Collaboration
Application Tips
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