Online Marketing Associate – Am Life International Sdn Bhd
Role Summary
The Online Marketing Associate is responsible for managing customer inquiries through various online platforms. This role plays a crucial part in enhancing customer satisfaction and engagement in a fast-paced digital environment.
Job Description
As an Online Marketing Associate, you will engage with customers daily through platforms like WhatsApp and social media, ensuring their inquiries are addressed promptly and professionally. You will monitor online interactions and adapt to various customer needs to provide an exceptional experience.
Key Responsibilities:
- Manage customer inquiries through online platforms.
- Engage with customers to provide information and resolve issues.
- Monitor online interactions and respond to messages promptly.
- Enhance overall customer experience through effective communication.
- Adapt to different customer needs while maintaining professionalism.
- Collaborate with team members to improve service delivery.
- Utilize online marketing strategies to engage customers effectively.
Job Requirements
Minimum Education Requirement: SPM or equivalent.
Strong written and verbal communication skills.
Proficiency in using social media platforms.
Ability to handle customer inquiries effectively.
Good problem-solving skills.
Familiarity with online marketing strategies.
Ability to work independently and as part of a team.
Quick Info
Company
Am Life International Sdn Bhd
Location
Selangor
Salary
MYR 2000 - 10000
Skills Required
6 skills
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Required Skills
Customer Engagement
Communication
Problem-Solving
Social Media Proficiency
Online Marketing Strategies
Adaptability
Application Tips
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