
The Online Marketing Associate will manage customer inquiries through online platforms, ensuring prompt responses and high satisfaction levels while utilizing effective communication and problem-solving skills.
As an Online Marketing Associate, you will be responsible for managing customer inquiries through various online platforms, including WhatsApp and social media. You will engage with customers to provide information, resolve issues, and enhance their overall experience. Your role will involve monitoring online interactions, responding promptly to messages, and ensuring that customer satisfaction is prioritized. This position requires strong communication skills and the ability to adapt to different customer needs while maintaining a professional demeanor in all interactions.
Minimum Education Requirement: SPM or equivalent
Strong written and verbal communication skills
Proficiency in using social media platforms
Ability to handle customer inquiries effectively
Good problem-solving skills
Familiarity with online marketing strategies
Ability to work independently and as part of a team
Company
Am Life International Sdn Bhd
Location
Selangor
Salary
MYR 2000 - 10000
Skills Required
7 skills
Click to submit your application
Communication
Customer Service
Social Media
Problem-Solving
Online Marketing
Teamwork
Adaptability