E-commerce Support Representative at Famoushub (M) Sdn Bhd - Selangor
Role Summary
The E-commerce Support Representative is responsible for providing excellent customer support through various communication channels. This role involves addressing inquiries, complaints, and feedback related to e-commerce orders, ensuring that every customer feels heard and valued.
Job Description
As an E-commerce Support Representative, you will engage with customers daily, assisting them through phone, email, and live chat. You will play a crucial role in resolving customer issues promptly and effectively while providing accurate information about the company's products and services.
Key Responsibilities:
- Handle customer inquiries and complaints through multiple communication channels.
- Resolve issues faced by customers quickly and effectively.
- Provide accurate information regarding products and services.
- Ensure customer satisfaction by actively listening and addressing concerns.
- Maintain a positive attitude while working in a fast-paced environment.
- Collaborate with team members to improve customer service processes.
- Document customer interactions and feedback for future reference.
Job Requirements
Possess at least a Diploma in any field.
Experience in customer support is an advantage.
Good communication skills in both Malay and English.
Proficient in using computers and related applications.
Ability to work in a fast-paced, customer-oriented environment.
Willingness to work flexible hours, including weekends.
Positive attitude and problem-solving skills.
Quick Info
Company
Famoushub (M) Sdn Bhd
Location
Selangor
Salary
MYR 3000 - 4500
Skills Required
6 skills
Click to submit your application
Required Skills
Customer Service
Problem Solving
Communication
Time Management
Computer Proficiency
Adaptability
E-commerce Support Representative Salary at Famoushub (M) Sdn Bhd
Famoushub (M) Sdn Bhd lists this E-commerce Support Representative role at RM3,000–RM4,500 per month.
How to Apply for This E-commerce Support Representative Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Famoushub (M) Sdn Bhd asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-16, so apply early.
E-commerce Support Representative - Frequently Asked Questions
What is the salary for a E-commerce Support Representative at Famoushub (M) Sdn Bhd in Selangor?
Famoushub (M) Sdn Bhd lists this E-commerce Support Representative role at RM3,000–RM4,500 per month.
Where is this E-commerce Support Representative job located?
This E-commerce Support Representative position is based in Selangor, Malaysia. This role is fully on-site.
What qualifications do I need for this E-commerce Support Representative role?
Famoushub (M) Sdn Bhd is looking for Possess at least a Diploma in any field.; Experience in customer support is an advantage.; Good communication skills in both Malay and English..
How do I apply for this E-commerce Support Representative job at Famoushub (M) Sdn Bhd?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-16.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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