Khidmat Pelanggan E-dagang at Famoushub (M) Sdn Bhd - Selangor
Role Summary
The E-commerce Customer Service role is responsible for providing excellent customer support across various channels. This position plays a crucial role in ensuring customer satisfaction and resolving issues efficiently in a fast-paced environment.
Job Description
As an E-commerce Customer Service representative, you will deliver outstanding customer support through channels such as phone, email, and live chat. Your primary responsibilities will include addressing inquiries, complaints, and feedback related to e-commerce orders, ensuring every customer has a satisfying experience and resolving issues promptly and effectively.
Key Responsibilities:
- Handle customer inquiries and complaints with professionalism.
- Provide support through multiple communication channels including phone, email, and live chat.
- Resolve issues related to e-commerce orders efficiently.
- Ensure customer satisfaction by delivering timely responses.
- Maintain accurate records of customer interactions.
- Collaborate with team members to improve service delivery.
- Stay updated on product knowledge and company policies.
- Assist in identifying areas for process improvement.
Job Requirements
Possess at least a Diploma in any field.
Good communication skills in both Malay and English.
Experience in customer service is an advantage.
Ability to work in a fast-paced environment.
Strong problem-solving skills.
Knowledge of e-commerce platforms is a plus.
Ability to work both independently and as part of a team.
Willingness to work flexible hours.
Quick Info
Company
Famoushub (M) Sdn Bhd
Location
Selangor
Salary
MYR 3000 - 4500
Skills Required
6 skills
Click to submit your application
Required Skills
Customer Service
Communication
Problem Solving
E-Commerce Knowledge
Teamwork
Time Management
Khidmat Pelanggan E-dagang Salary at Famoushub (M) Sdn Bhd
Famoushub (M) Sdn Bhd lists this Khidmat Pelanggan E-dagang role at RM3,000–RM4,500 per month.
How to Apply for This Khidmat Pelanggan E-dagang Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Famoushub (M) Sdn Bhd asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-16, so apply early.
Khidmat Pelanggan E-dagang - Frequently Asked Questions
What is the salary for a Khidmat Pelanggan E-dagang at Famoushub (M) Sdn Bhd in Selangor?
Famoushub (M) Sdn Bhd lists this Khidmat Pelanggan E-dagang role at RM3,000–RM4,500 per month.
Where is this Khidmat Pelanggan E-dagang job located?
This Khidmat Pelanggan E-dagang position is based in Selangor, Malaysia. This role is fully on-site.
What qualifications do I need for this Khidmat Pelanggan E-dagang role?
Famoushub (M) Sdn Bhd is looking for Possess at least a Diploma in any field.; Good communication skills in both Malay and English.; Experience in customer service is an advantage..
How do I apply for this Khidmat Pelanggan E-dagang job at Famoushub (M) Sdn Bhd?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-16.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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