Customer Service Associate - E-commerce at Famoushub (M) Sdn Bhd - Selangor
This job is no longer accepting applications.
It was posted on 12 June 2026 and has passed its 30-day listing period. See open Customer Service jobs.
Role Summary
The Customer Service Associate is responsible for providing excellent customer support across various channels including phone, email, and live chat. This role involves interacting with customers to ensure a positive experience and resolving any issues that may arise.
Job Description
As a Customer Service Associate at Famoushub (M) Sdn Bhd, you will engage with customers daily to address inquiries, complaints, and feedback related to e-commerce orders. You will work in a fast-paced environment where effective communication and problem-solving skills are essential.
Key Responsibilities:
- Handle customer inquiries through multiple channels.
- Resolve complaints and provide feedback to improve services.
- Ensure customer satisfaction by delivering timely solutions.
- Maintain accurate records of customer interactions.
- Collaborate with team members to enhance service quality.
- Assist in the development of customer service policies.
- Stay updated on product knowledge and company services.
Job Requirements
Possess at least a Diploma in any field.
Experience in customer service, especially in e-commerce, is an advantage.
Good communication skills in both Malay and English.
Ability to work in a fast-paced and dynamic environment.
Strong problem-solving skills.
Basic computer skills and familiarity with relevant applications.
Patience and empathy towards customers.
Willingness to work flexible hours.
Customer Service Associate - E-commerce - Frequently Asked Questions
What is the salary for a Customer Service Associate - E-commerce at Famoushub (M) Sdn Bhd in Selangor?
Famoushub (M) Sdn Bhd lists this Customer Service Associate - E-commerce role at RM3,000–RM4,500 per month.
Where is this Customer Service Associate - E-commerce job located?
This Customer Service Associate - E-commerce position is based in Selangor, Malaysia. This role is fully on-site.
What qualifications do I need for this Customer Service Associate - E-commerce role?
Famoushub (M) Sdn Bhd is looking for Possess at least a Diploma in any field.; Experience in customer service, especially in e-commerce, is an advantage.; Good communication skills in both Malay and English..
How do I apply for this Customer Service Associate - E-commerce job at Famoushub (M) Sdn Bhd?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
Famoushub (M) Sdn Bhd
Location
Selangor
Salary
MYR 3000 - 4500
Skills Required
6 skills
Required Skills
Customer Service Associate - E-commerce Salary at Famoushub (M) Sdn Bhd
Famoushub (M) Sdn Bhd lists this Customer Service Associate - E-commerce role at RM3,000–RM4,500 per month.
How to Apply for Similar Customer Service Associate - E-commerce Roles
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- Open the "See open jobs" link above for similar roles that are hiring now.
- Create a free SuperJobs profile once and reuse it for every application. There is no agency fee.
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