ERP Helpdesk Support Engineer (Mandarin Speaker) at Simplexity Tech (Malaysia) Sdn. Bhd. - Kuala Lumpur
This job is no longer accepting applications.
It was posted on 21 May 2026 and has passed its 30-day listing period. See open Engineer jobs.
Role Summary
The ERP Helpdesk Support Engineer (Mandarin Speaker) is responsible for providing remote technical support for a multinational corporation. This role involves diagnosing ERP-related issues and maintaining effective communication with users, particularly Mandarin-speaking clients.
Job Description
In this position, you will engage in daily interactions with users to resolve ERP-related queries and provide technical assistance. You will work in a dynamic environment that supports a diverse range of users across different regions.
Key Responsibilities:
- Diagnose ERP-related issues and provide timely resolutions.
- Communicate effectively with Mandarin-speaking users to understand their technical needs.
- Maintain and update user documentation and support materials.
- Collaborate with cross-functional teams to enhance system performance.
- Utilize ticketing systems to track and manage support requests.
- Conduct follow-ups with users to ensure satisfaction with solutions provided.
- Participate in training sessions to improve product knowledge and support skills.
Job Requirements
Diploma or Bachelor's Degree in IT, Computer Science, Information Systems, or relevant fields preferred but not mandatory if experience is strong.
Fluent in Mandarin (speaking and reading) and good command of English.
1-0 years of experience in IT helpdesk or technical support is an advantage, fresh graduates are encouraged to apply.
Basic understanding of database concepts, web applications, and Microsoft 365.
Familiarity with ticketing systems such as ManageEngine, Zendesk, or JIRA is an advantage.
ERP Helpdesk Support Engineer (Mandarin Speaker) - Frequently Asked Questions
What is the salary for a ERP Helpdesk Support Engineer (Mandarin Speaker) at SIMPLEXITY TECH (MALAYSIA) SDN. BHD. in Kuala Lumpur?
SIMPLEXITY TECH (MALAYSIA) SDN. BHD. lists this ERP Helpdesk Support Engineer (Mandarin Speaker) role at RM3,000–RM3,500 per month.
Where is this ERP Helpdesk Support Engineer (Mandarin Speaker) job located?
This ERP Helpdesk Support Engineer (Mandarin Speaker) position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this ERP Helpdesk Support Engineer (Mandarin Speaker) role?
SIMPLEXITY TECH (MALAYSIA) SDN. BHD. is looking for Diploma or Bachelor's Degree in IT, Computer Science, Information Systems, or relevant fields preferred but not mandatory if experience is strong.; Fluent in Mandarin (speaking and reading) and good command of English.; 1-0 years of experience in IT helpdesk or technical support is an advantage, fresh graduates are encouraged to apply..
How do I apply for this ERP Helpdesk Support Engineer (Mandarin Speaker) job at SIMPLEXITY TECH (MALAYSIA) SDN. BHD.?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
SIMPLEXITY TECH (MALAYSIA) SDN. BHD.
Location
Kuala Lumpur
Salary
MYR 3000 - 3500
Skills Required
7 skills
Required Skills
ERP Helpdesk Support Engineer (Mandarin Speaker) Salary at SIMPLEXITY TECH (MALAYSIA) SDN. BHD.
SIMPLEXITY TECH (MALAYSIA) SDN. BHD. lists this ERP Helpdesk Support Engineer (Mandarin Speaker) role at RM3,000–RM3,500 per month.
How to Apply for Similar ERP Helpdesk Support Engineer (Mandarin Speaker) Roles
- This job is no longer accepting applications.
- Open the "See open jobs" link above for similar roles that are hiring now.
- Create a free SuperJobs profile once and reuse it for every application. There is no agency fee.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
More Jobs at SIMPLEXITY TECH (MALAYSIA) SDN. BHD.
Other roles currently open at SIMPLEXITY TECH (MALAYSIA) SDN. BHD..
Explore More Job Opportunities
Discover jobs by industry and location.
Explore by Industry
Browse opportunities across industries
Similar Roles
Browse open vacancies for related job titles across Malaysia.
Career Resources
Salary benchmarks, application advice and employment rights for this field.
