Executive, Branch Support Operation – Carsome

The Executive, Branch Support Operation is responsible for providing administrative support throughout the customer journey, from order to delivery. This role plays a crucial part in ensuring smooth operations by effectively liaising with customers and managing logistics.

In this position, you will engage in daily administrative tasks that support the customer experience and operational efficiency. You will work in a dynamic environment that requires strong communication and multitasking skills.

Key Responsibilities:

• Liaise with customers and banks to facilitate transactions.
• Conduct vehicle inspections to ensure quality standards.
• Coordinate logistics for vehicle delivery and pick-up.
• Maintain inventory accuracy and manage stock levels.
• Assist in resolving customer inquiries and issues promptly.
• Collaborate with team members to enhance operational processes.
• Ensure compliance with relevant regulations and procedures.