Executive - Business Channels (Operations & Customer Service) at Hong Leong Bank - Sabah
Role Summary
The Executive - Business Channels (Operations & Customer Service) is responsible for delivering exceptional customer service and supporting the bank's operational goals. This role plays a crucial part in enhancing customer satisfaction and driving product growth within the bank's business channels.
Job Description
As an Executive in Business Channels, you will engage with walk-in customers daily, ensuring their needs are met and contributing to overall customer satisfaction. You will also assist in transactions and support the bank's digital transformation initiatives while maintaining compliance with internal procedures.
Key Responsibilities:
- Provide superior customer service to walk-in customers.
- Assist customers with transactions and inquiries.
- Contribute to achieving product growth targets.
- Support the bank's digital transformation initiatives.
- Maintain compliance with internal procedures.
- Ensure a professional work environment.
- Engage in cross-selling of bank products and services.
Job Requirements
Degree/Diploma Holder
Related working experience in a financial institution or related field
Possess customer interaction, cash handling, transaction processing, and sales experience
Basic banking knowledge
High level of integrity and accountability
Excellent service mindset and communication skills
Cross-selling skills
Quick Info
Company
Hong Leong Bank
Location
Sabah
Salary
Undisclosed
Skills Required
6 skills
Click to submit your application
Required Skills
Customer Service
Transaction Processing
Compliance
Digital Transformation
Communication
Cross-Selling
Executive - Business Channels (Operations & Customer Service) Salary at Hong Leong Bank
Hong Leong Bank has not disclosed the salary for this role.
How to Apply for This Executive - Business Channels (Operations & Customer Service) Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Hong Leong Bank asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-08, so apply early.
Executive - Business Channels (Operations & Customer Service) - Frequently Asked Questions
What is the salary for a Executive - Business Channels (Operations & Customer Service) at Hong Leong Bank in Sabah?
Hong Leong Bank has not disclosed the salary for this role.
Where is this Executive - Business Channels (Operations & Customer Service) job located?
This Executive - Business Channels (Operations & Customer Service) position is based in Sabah, Malaysia. This role is fully on-site.
What qualifications do I need for this Executive - Business Channels (Operations & Customer Service) role?
Hong Leong Bank is looking for Degree/Diploma Holder; Related working experience in a financial institution or related field; Possess customer interaction, cash handling, transaction processing, and sales experience.
How do I apply for this Executive - Business Channels (Operations & Customer Service) job at Hong Leong Bank?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-08.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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