Executive - Business Channels (Operations & Customer Service) at Hong Leong Bank - Sabah
This job is no longer accepting applications.
It was posted on 21 May 2026 and has passed its 30-day listing period. See open Customer Service jobs.
Role Summary
The Executive - Business Channels (Operations & Customer Service) is responsible for delivering exceptional customer service and supporting the bank's operational goals. This role plays a crucial part in enhancing customer satisfaction and driving product growth within the bank's business channels.
Job Description
As an Executive in Business Channels, you will engage with walk-in customers daily, ensuring their needs are met and contributing to overall customer satisfaction. You will also assist in transactions and support the bank's digital transformation initiatives while maintaining compliance with internal procedures.
Key Responsibilities:
- Provide superior customer service to walk-in customers.
- Assist customers with transactions and inquiries.
- Contribute to achieving product growth targets.
- Support the bank's digital transformation initiatives.
- Maintain compliance with internal procedures.
- Ensure a professional work environment.
- Engage in cross-selling of bank products and services.
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Job Requirements
Degree/Diploma Holder
Related working experience in a financial institution or related field
Possess customer interaction, cash handling, transaction processing, and sales experience
Basic banking knowledge
High level of integrity and accountability
Excellent service mindset and communication skills
Cross-selling skills
Executive - Business Channels (Operations & Customer Service) - Frequently Asked Questions
What is the salary for a Executive - Business Channels (Operations & Customer Service) at Hong Leong Bank in Sabah?
Hong Leong Bank has not disclosed the salary for this role.
Where is this Executive - Business Channels (Operations & Customer Service) job located?
This Executive - Business Channels (Operations & Customer Service) position is based in Sabah, Malaysia. This role is fully on-site.
What qualifications do I need for this Executive - Business Channels (Operations & Customer Service) role?
Hong Leong Bank is looking for Degree/Diploma Holder; Related working experience in a financial institution or related field; Possess customer interaction, cash handling, transaction processing, and sales experience.
How do I apply for this Executive - Business Channels (Operations & Customer Service) job at Hong Leong Bank?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
Hong Leong Bank
Location
Sabah
Salary
Undisclosed
Skills Required
6 skills
Required Skills
Executive - Business Channels (Operations & Customer Service) Salary at Hong Leong Bank
Hong Leong Bank has not disclosed the salary for this role.
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