Executive, Policy Services at Prudential plc - Kuala Lumpur
Role Summary
The Executive, Policy Services is responsible for managing efficient policy administration processes. This role plays a crucial part in ensuring high-quality service delivery within the life insurance sector.
Job Description
As an Executive in Policy Services, you will engage in day-to-day operations that involve managing incoming requests and resolving customer inquiries. You will work in a dynamic environment that emphasizes collaboration and continuous improvement.
Key Responsibilities:
- Manage efficient policy administration processes.
- Resolve customer inquiries by applying knowledge of insurance products.
- Identify service gaps and implement process improvements.
- Collaborate with other operations departments to enhance service quality.
- Participate in continuous training for career growth.
- Ensure all incoming requests are handled within service standards.
- Maintain a customer-focused attitude in all interactions.
Job Requirements
Recognized University Degree in any field.
Proficient in written and spoken English.
Highly proficient in Microsoft Office applications.
Strong problem-solving skills.
Ability to work under pressure and meet deadlines.
Willingness to work long hours, weekends, and public holidays if required.
Genuine interest in a desk-bound administrative career in Life Insurance Operations.
Quick Info
Company
Prudential plc
Location
Kuala Lumpur
Salary
Undisclosed
Incentive / Bonus
Competitive compensation and performance-based rewards
Skills Required
7 skills
Click to submit your application
Required Skills
Policy Administration
Customer Service
Problem Solving
Microsoft Office
Collaboration
Time Management
Attention To Detail
Executive, Policy Services Salary at Prudential plc
Prudential plc has not disclosed the salary for this role.
How to Apply for This Executive, Policy Services Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Prudential plc asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-08, so apply early.
Executive, Policy Services - Frequently Asked Questions
What is the salary for a Executive, Policy Services at Prudential plc in Kuala Lumpur?
Prudential plc has not disclosed the salary for this role.
Where is this Executive, Policy Services job located?
This Executive, Policy Services position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Executive, Policy Services role?
Prudential plc is looking for Recognized University Degree in any field.; Proficient in written and spoken English.; Highly proficient in Microsoft Office applications..
How do I apply for this Executive, Policy Services job at Prudential plc?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-08.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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