F&B Outlet Supervisor (KSL Bukkit Tinggi) at Jet Interior Builder Sdn Bhd - Selangor

The F&B Outlet Supervisor is responsible for managing daily operations at a modern self-service dessert outlet. This role ensures smooth operations, high product quality, and excellent customer experiences in a fast-paced environment.

The F&B Outlet Supervisor will oversee the daily activities of the outlet, ensuring that all operations run efficiently while maintaining high standards of service and product quality. The supervisor will work closely with staff to foster a positive work environment and enhance customer satisfaction.

Key Responsibilities:

• Supervise daily operations to ensure efficiency and quality.
• Train and mentor new employees to uphold service standards.
• Manage payment processes and ensure accuracy in transactions.
• Maintain cleanliness and organization of the outlet.
• Handle customer complaints and resolve issues professionally.
• Monitor staff performance and provide feedback for improvement.
• Implement promotional activities to enhance customer engagement.