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F&B Service Supervisor – Marriott International

Marriott International
Kuala Lumpur
Salary: Undisclosed

Role Summary

The role of F&B Service Supervisor at Marriott Executive Apartments Kuala Lumpur involves leading a team to deliver excellent guest service while ensuring operational standards are met. The position includes supervising staff, managing daily dining room activities, and supporting employee development within company policies and safety guidelines.

Job Description

The F&B Service Supervisor at Marriott Executive Apartments Kuala Lumpur is responsible for ensuring that staff work cohesively to provide optimal service and meet guest needs. This role includes inspecting staff grooming and attire, completing opening and closing duties, managing inventory and storage organization, monitoring dining room operations, and handling maintenance work orders. The supervisor assists management with hiring, training, scheduling, evaluating, and motivating employees while maintaining compliance with company policies and safety standards. The position requires strong communication skills, positive relationship building, and adherence to quality and service standards.

Job Requirements

High school diploma or G.E.D. equivalent is preferred.

At least 2 years of related work experience is required.

At least 1 year of supervisory experience is required.

Ability to follow company and safety policies and procedures.

Capability to communicate clearly and professionally.

Willingness to maintain a professional personal appearance and uphold confidentiality.

Ability to perform physical tasks such as standing, sitting, walking for extended periods, and handling objects up to 50 pounds.

Skills in teamwork, employee motivation, and coaching.

Ability to monitor and maintain quality and organizational efficiency standards.

Quick Info

Company

Marriott International

Location

Kuala Lumpur

Salary

Undisclosed

Skills Required

8 skills

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Required Skills

1

Team Leadership

2

Employee Training

3

Inventory Management

4

Quality Control

5

Customer Service

6

Communication Skills

7

Safety Compliance

8

Organizational Skills

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