Food and Beverage Outlet Supervisor ( Kubis & Kale ) at Foodteq Holding SDN BHD - Kuala Lumpur

The Food and Beverage Outlet Supervisor is responsible for supporting daily operations and leading the service team to deliver warm, efficient, and consistent customer experiences. This role plays a crucial part in ensuring high standards of service and operational excellence in a dynamic food and beverage environment.

The Food and Beverage Outlet Supervisor at Kubis & Kale oversees daily outlet operations and manages the service crew to ensure exceptional customer service. This position requires a proactive approach to problem-solving and a commitment to maintaining food quality and hygiene standards.

Key Responsibilities:

• Oversee daily outlet operations to ensure smooth service delivery.
• Supervise and motivate service crew members to achieve performance goals.
• Ensure compliance with food quality, hygiene, and standard operating procedures (SOP).
• Handle customer feedback professionally to enhance service quality.
• Coordinate staff scheduling to meet operational needs.
• Assist with stock monitoring and reporting to management.
• Train new staff on service standards and procedures.