Food & Beverage Coordinator – Marriott International

The Food & Beverage Coordinator is responsible for serving as the primary contact for clients and managing communication effectively. This role plays a crucial part in ensuring a seamless experience for guests while supporting the team in achieving common goals.

In the day-to-day work environment, the Food & Beverage Coordinator at Sheraton Kota Kinabalu interacts with clients through phone and email, addressing their inquiries and requests. The position involves managing information in databases, preparing documents, and maintaining professional standards in all interactions.

Key Responsibilities:

• Serve as the primary contact for clients, responding to inquiries via phone and email.
• Manage information in computer databases to ensure accuracy and accessibility.
• Prepare documents using various software tools to support team operations.
• Maintain professional standards in interactions with guests and colleagues.
• Support the team in achieving common goals while adhering to company policies.
• Welcome guests and ensure a positive experience throughout their visit.
• Ensure confidentiality and security of sensitive information.