Food & Beverage Sales Executive – Marriott International
Marriott International
Food and Beverage
Role Summary
The Food & Beverage Sales Executive at Sheraton is responsible for managing guest interactions, handling reservations, and supporting sales and marketing efforts. The role focuses on maintaining guest loyalty and maximizing revenue through sales techniques and administrative support.
Job Description
The Food & Beverage Sales Executive is responsible for managing guest calls, requests, and issues by contacting the appropriate individuals or departments. The role involves using sales techniques to maximize revenue while maintaining guest loyalty, including up-selling and providing complimentary gifts such as rewards points or vouchers. The position also includes processing reservations and Marriott Rewards requests, performing general office support for Sales & Marketing, assisting with employee training and motivation, and adhering to company policies and standards.
Job Requirements
High school diploma or G.E.D. equivalent is required.
At least 2 years of related work experience is preferred.
No supervisory experience is necessary.
Ability to maintain confidentiality and protect company assets is required.
Effective communication skills, including clear and professional language, telephone etiquette, and accurate document preparation are necessary.
Ability to develop and maintain positive working relationships and support team goals is important.
Capability to follow company policies, maintain a clean and professional appearance, and perform general office duties is required.
Physical ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance is needed.
Quick Info
Company
Marriott International
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Sales Techniques
Customer Service
Communication Skills
Reservation Management
Office Administration
Teamwork
Confidentiality
Employee Training And Motivation
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