
The Front Desk & Client Support Specialist is responsible for being the first point of contact for clients, ensuring a welcoming and professional atmosphere. This role plays a crucial part in managing client inquiries and contributing to a seamless client experience.
In this role, you will engage with clients daily, managing inquiries and scheduling appointments in a dynamic work environment. Your contributions will help maintain a high standard of service and support for our team. Key Responsibilities: - Greet and assist clients in a professional manner. - Manage client inquiries and provide accurate information about services. - Schedule appointments and maintain an organized calendar. - Resolve client issues promptly and effectively. - Maintain accurate records of client interactions. - Collaborate with team members to enhance client experience. - Ensure the front desk area is welcoming and well-organized.
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Proficiency in Microsoft Office Suite.
Experience in customer service or front desk operations.
Familiarity with appointment scheduling software.
Company
Aspial Production Sdn Bhd
Location
Selangor
Salary
Undisclosed
Skills Required
7 skills
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Communication
Organizational Skills
Customer Service
Problem-Solving
Multitasking
Microsoft Office Suite
Attention To Detail