Front Of House/Service Crew Team Member – Kenny Hills Hospitality Group
Role Summary
The Front Of House/Service Crew Team Member is responsible for providing exceptional service to customers in a fast-paced hospitality environment. This role plays a crucial part in maintaining customer satisfaction and loyalty through attentive service and a friendly demeanor.
Job Description
As a Front Of House/Service Crew Team Member, you will be the energetic and friendly face of the outlet, engaging with customers and ensuring their needs are met promptly. You will work in a dynamic environment where quick thinking and a customer-oriented approach are essential.
Key Responsibilities:
- Greet and welcome customers with a friendly attitude.
- Take customer orders accurately and efficiently.
- Serve food and beverages in a timely manner.
- Assist with the sales of additional items to enhance customer experience.
- Maintain cleanliness and organization of the dining area.
- Address customer inquiries and resolve any issues promptly.
- Collaborate with team members to ensure smooth operations.
Job Requirements
Excellent people skills with a friendly attitude.
Patience and customer-oriented approach.
Quick thinking and problem-solving abilities.
Attention to cleanliness and safety.
Responsible and trustworthy.
Restaurant serving or waitering experience is a bonus.
Hands-on experience in cashier duties is a bonus.
Quick Info
Company
Kenny Hills Hospitality Group
Location
Kuala Lumpur
Salary
MYR 2200 - 2400
Skills Required
6 skills
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Required Skills
Customer Service
Communication
Problem Solving
Teamwork
Time Management
Attention To Detail
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