Guest Service Crew (Skytropolis - Guest Services & Ticketing) at Genting Malaysia Berhad - Pahang
This job is no longer accepting applications.
It was posted on 21 May 2026 and has passed its 30-day listing period. See open Service Crew jobs.
Role Summary
The Guest Service Crew is responsible for providing exceptional customer service to guests at Skytropolis. This role involves engaging with guests, managing ticket sales, and ensuring a pleasant experience in a dynamic environment.
Job Description
As a Guest Service Crew member, you will assist in all aspects of customer service, including answering guest inquiries and handling feedback. You will support queue management and assist VIP guests, contributing to a clean and welcoming environment.
Key Responsibilities:
- Assist in customer service and guest inquiries.
- Handle ticket sales on multiple POS systems.
- Maintain knowledge of products and payment methods.
- Ensure compliance with ticketing policies.
- Support queue management and assist VIP guests.
- Maintain cleanliness of work areas.
- Complete daily cash out and submit collections.
- Work various shifts as required.
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Job Requirements
High school diploma or equivalent.
Previous experience in customer service or hospitality.
Strong communication skills in English.
Ability to work in a fast-paced environment.
Flexibility to work various shifts.
Guest Service Crew (Skytropolis - Guest Services & Ticketing) - Frequently Asked Questions
What is the salary for a Guest Service Crew (Skytropolis - Guest Services & Ticketing) at Genting Malaysia Berhad in Pahang?
Genting Malaysia Berhad has not disclosed the salary for this role. Guest Service Crew (Skytropolis - Guest Services & Ticketing) positions in Pahang typically pay RM1,800–RM8,000 per month, based on the 12 comparable vacancies currently listed on SuperJobs.
Where is this Guest Service Crew (Skytropolis - Guest Services & Ticketing) job located?
This Guest Service Crew (Skytropolis - Guest Services & Ticketing) position is based in Pahang, Malaysia. This role is fully on-site.
What qualifications do I need for this Guest Service Crew (Skytropolis - Guest Services & Ticketing) role?
Genting Malaysia Berhad is looking for High school diploma or equivalent.; Previous experience in customer service or hospitality.; Strong communication skills in English..
How do I apply for this Guest Service Crew (Skytropolis - Guest Services & Ticketing) job at Genting Malaysia Berhad?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
Genting Malaysia Berhad
Location
Pahang
Salary
Undisclosed
Skills Required
6 skills
Required Skills
Guest Service Crew (Skytropolis - Guest Services & Ticketing) Salary at Genting Malaysia Berhad
Genting Malaysia Berhad has not disclosed the salary for this role. Guest Service Crew (Skytropolis - Guest Services & Ticketing) positions in Pahang typically pay RM1,800–RM8,000 per month, based on the 12 comparable vacancies currently listed on SuperJobs.
How to Apply for Similar Guest Service Crew (Skytropolis - Guest Services & Ticketing) Roles
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