Guest Service Crew (Skytropolis - Guest Services & Ticketing) at Genting Malaysia Berhad - Pahang
Role Summary
The Guest Service Crew is responsible for providing exceptional customer service to guests at Skytropolis. This role involves engaging with guests, managing ticket sales, and ensuring a pleasant experience in a dynamic environment.
Job Description
As a Guest Service Crew member, you will assist in all aspects of customer service, including answering guest inquiries and handling feedback. You will support queue management and assist VIP guests, contributing to a clean and welcoming environment.
Key Responsibilities:
- Assist in customer service and guest inquiries.
- Handle ticket sales on multiple POS systems.
- Maintain knowledge of products and payment methods.
- Ensure compliance with ticketing policies.
- Support queue management and assist VIP guests.
- Maintain cleanliness of work areas.
- Complete daily cash out and submit collections.
- Work various shifts as required.
Job Requirements
High school diploma or equivalent.
Previous experience in customer service or hospitality.
Strong communication skills in English.
Ability to work in a fast-paced environment.
Flexibility to work various shifts.
Quick Info
Company
Genting Malaysia Berhad
Location
Pahang
Salary
Undisclosed
Skills Required
6 skills
Click to submit your application
Required Skills
Customer Service
Communication
Problem Solving
Time Management
Attention To Detail
Teamwork
Guest Service Crew (Skytropolis - Guest Services & Ticketing) Salary at Genting Malaysia Berhad
Genting Malaysia Berhad has not disclosed the salary for this role. Guest Service Crew (Skytropolis - Guest Services & Ticketing) positions in Pahang typically pay RM1,800–RM8,000 per month, based on the 12 comparable vacancies currently listed on SuperJobs.
How to Apply for This Guest Service Crew (Skytropolis - Guest Services & Ticketing) Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Genting Malaysia Berhad asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-17, so apply early.
Guest Service Crew (Skytropolis - Guest Services & Ticketing) - Frequently Asked Questions
What is the salary for a Guest Service Crew (Skytropolis - Guest Services & Ticketing) at Genting Malaysia Berhad in Pahang?
Genting Malaysia Berhad has not disclosed the salary for this role. Guest Service Crew (Skytropolis - Guest Services & Ticketing) positions in Pahang typically pay RM1,800–RM8,000 per month, based on the 12 comparable vacancies currently listed on SuperJobs.
Where is this Guest Service Crew (Skytropolis - Guest Services & Ticketing) job located?
This Guest Service Crew (Skytropolis - Guest Services & Ticketing) position is based in Pahang, Malaysia. This role is fully on-site.
What qualifications do I need for this Guest Service Crew (Skytropolis - Guest Services & Ticketing) role?
Genting Malaysia Berhad is looking for High school diploma or equivalent.; Previous experience in customer service or hospitality.; Strong communication skills in English..
How do I apply for this Guest Service Crew (Skytropolis - Guest Services & Ticketing) job at Genting Malaysia Berhad?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-17.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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