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Housekeeping Supervisor – Marriott International

Marriott International
Kedah
Salary: Undisclosed

Role Summary

The Housekeeping Supervisor at The Ritz-Carlton oversees the cleanliness and quality of guest rooms and public areas. This role involves coordinating housekeeping activities, managing employee tasks, and ensuring compliance with company policies and safety regulations.

Job Description

The Housekeeping Supervisor is responsible for inspecting guest rooms, public areas, and facilities to ensure cleanliness meets quality standards. This role involves coordinating daily housekeeping activities, managing room statuses, resolving discrepancies, and acting as a liaison among various departments including Housekeeping, Engineering, Front Office, and Laundry. The supervisor assists in employee management tasks such as hiring, training, scheduling, and performance management, while ensuring compliance with company policies and safety regulations.

Job Requirements

High school diploma or G.E.D. equivalent.

At least 1 year of related work experience.

At least 1 year of supervisory experience.

Ability to follow company and safety policies and procedures.

Ability to communicate clearly and professionally with guests and staff.

Ability to maintain confidentiality and protect company assets.

Ability to perform physical tasks such as moving, lifting, bending, and standing for extended periods.

Ability to operate work-related machinery and computer systems.

Ability to develop and maintain positive working relationships with others.

Ability to document and resolve issues related to housekeeping operations.

Quick Info

Company

Marriott International

Location

Kedah

Salary

Undisclosed

Skills Required

8 skills

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Required Skills

1

Housekeeping Management

2

Quality Control

3

Employee Training

4

Scheduling

5

Safety Compliance

6

Interdepartmental Communication

7

Conflict Resolution

8

Physical Stamina

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