HUB/Sasa Customer Settlement Specialist – Wss Global Business Services Sdn. Bhd.
Wss Global Business Services Sdn. Bhd.
Financial Services
Role Summary
The HUB/Sasa Customer Settlement Specialist manages customer payments and fund distribution across a global network. The role involves overseeing cash transactions, payment reconciliation, and maintaining communication with local offices and agents, reporting to the Cash Collector Team Leader.
Job Description
The HUB/Sasa Customer Settlement Specialist is responsible for facilitating payments from service agreement customers and distributing funds to WPS offices across the network. The role includes recording and following up on cash transactions related to Ships Agency, checking payments, updating payment statuses, reconciling balances, booking payments, and maintaining continuous communication with local offices and global agents. The position reports to the Cash Collector Team Leader.
Job Requirements
Bachelor's degree preferably in Accounting or Finance.
+2 years of relevant experience in finance, preferably processing in a high volume environment.
Good knowledge of accounting principles.
Previous experience in a similar Accounts Payable environment within an organisation or SSC/BPO environment is advantageous.
Computer literacy – Excel, Word and other large enterprise systems is advantageous (e.g. IFS, SAP, Oracle etc.).
Good command of the English language (spoken & written).
Additional European / Middle Eastern / Asian language(s) skills will be advantageous.
Excellent communication skills and cultural awareness.
Positive attitude, customer centric mindset and willingness to go the extra mile to meet organizational goals.
Previous experience in migration process and/or system implementation preferred.
Proven ability to learn and understand new software/accounting systems.
Ability to build good relationships with different stakeholders.
Attentive to detail and deadlines.
Structured and well-organised.
Ability to resolve problems and deal with high volume transactions.
Analytical skills.
Quick Info
Company
Wss Global Business Services Sdn. Bhd.
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
10 skills
Click to submit your application
Required Skills
Accounting
Accounts Payable
Financial Reconciliation
Cash Transaction Processing
Enterprise Resource Planning (ERP) Systems
Excel
Communication
Stakeholder Management
Analytical Skills
Organizational Skills
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances