Internship Business Development and Marketing Operations – Verdant Solar

The Internship Business Development and Marketing Operations is responsible for supporting customer-facing operations and contributing to workflow improvements. This role involves managing customer touchpoints and ensuring seamless information flow within the operational system.

The intern at Verdant Solar will engage in day-to-day operations that enhance customer interactions and streamline processes. The work environment is dynamic, focusing on collaboration and continuous improvement.

Key Responsibilities:

• Manage customer touchpoints to enhance engagement.
• Strengthen engagement pipelines through effective communication.
• Ensure seamless information flow within the operational system.
• Maintain accurate customer records and data.
• Respond to enquiries through Response.io and other digital channels.
• Conduct outreach via WhatsApp and other platforms.
• Support analysis of engagement patterns to identify improvement areas.
• Participate in process-improvement initiatives and brainstorming sessions.
• Assist in weekly reporting and performance tracking.