Internship For Sokongan IT – Mypoint Marketing (M) Sdn. Bhd.
Role Summary
The IT Support Intern is responsible for providing first-level technical support to users. This role involves troubleshooting hardware, software, and network-related issues while interacting with users to understand their challenges and deliver effective solutions.
Job Description
As an IT Support Intern, you will engage in daily tasks that include assisting users with technical issues and maintaining IT systems to ensure smooth daily operations. This experience will allow you to enhance your technical and communication skills in a professional environment.
Key Responsibilities:
- Provide first-level technical support to users.
- Troubleshoot hardware, software, and network issues.
- Interact with users to understand their technical challenges.
- Deliver effective solutions to user problems.
- Assist in the setup and maintenance of IT systems.
- Ensure daily operations run smoothly.
- Collaborate with team members to improve support processes.
Job Requirements
Possess a Diploma in Information Technology, Computer Science, or a related field.
Basic knowledge of computer hardware and software.
Strong technical problem-solving skills.
Good communication skills in both Malay and English.
Customer-oriented and able to work in a team.
Strong organizational skills.
Willingness to learn and adapt to new technologies.
Quick Info
Company
Mypoint Marketing (M) Sdn. Bhd.
Location
Selangor
Salary
MYR 500 - 600
Skills Required
7 skills
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Required Skills
Technical Support
Troubleshooting
Communication
Teamwork
Problem Solving
Customer Service
Organization
Application Tips
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