Internship Group IT Intern at Claritas Consulting Asia - Selangor

The Internship Group IT Intern is responsible for providing technical support to users in various IT-related issues. This role involves hands-on experience in hardware maintenance, software support, and collaboration with IT team members in a dynamic work environment.

As an Internship Group IT Intern, you will engage in day-to-day technical support activities, assisting users with hardware, software, and network issues both remotely and in person. You will work closely with the IT team to ensure smooth operations and compliance with security protocols.

Key Responsibilities:

• Provide technical support to users for hardware, software, and network issues.
• Conduct hardware maintenance and software support tasks.
• Train users on software applications and IT tools.
• Document technical processes and user guides.
• Manage inventory of IT equipment and software licenses.
• Collaborate with IT team members on cloud management and server monitoring.
• Enforce security compliance and best practices in IT operations.
• Assist in project setup and domain hosting management.