Internship (IT Support/Helpdesk) Nov at Turn Cloud Technology Service (M) Sdn Bhd - Kuala Lumpur
This job is no longer accepting applications.
It was posted on 21 May 2026 and has passed its 30-day listing period. See open Internship Social Media jobs.
Role Summary
The Internship (IT Support/Helpdesk) is responsible for providing technical assistance and support to clients. Interns will engage in troubleshooting, user training, and managing support tickets in a dynamic work environment.
Job Description
Interns will work closely with the IT support team to address customer issues through various communication methods. The role involves participating in on-call rotations for after-hours support and collaborating with other departments to resolve technical problems.
Key Responsibilities:
- Troubleshoot customer issues through various communication methods.
- Participate in on-call rotations for after-hours support.
- Resolve client technical problems efficiently.
- Provide user training and support to enhance user experience.
- Manage support tickets and ensure timely resolution.
- Generate reports on support activities and client issues.
- Communicate effectively with other departments to facilitate problem-solving.
- Perform other tasks as assigned by supervisors.
Job Requirements
Current IT/Computer Science final year students or equivalent.
Must be able to work in rotating shifts (morning shift 9am-6pm / afternoon shift 2pm-11pm) and weekends.
Positive problem-solving approach.
Ability to work independently with minimal supervision.
Must be fluent in both Mandarin and English (reading, speaking, typing); familiarity with basic Malay and Cantonese is a plus.
Good communication skills and reliability.
Internship (IT Support/Helpdesk) Nov - Frequently Asked Questions
What is the salary for a Internship (IT Support/Helpdesk) Nov at Turn Cloud Technology Service (M) Sdn Bhd in Kuala Lumpur?
Turn Cloud Technology Service (M) Sdn Bhd lists this Internship (IT Support/Helpdesk) Nov role at RM1,000–RM1,800 per month.
Where is this Internship (IT Support/Helpdesk) Nov job located?
This Internship (IT Support/Helpdesk) Nov position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Internship (IT Support/Helpdesk) Nov role?
Turn Cloud Technology Service (M) Sdn Bhd is looking for Current IT/Computer Science final year students or equivalent.; Must be able to work in rotating shifts (morning shift 9am-6pm / afternoon shift 2pm-11pm) and weekends.; Positive problem-solving approach..
How do I apply for this Internship (IT Support/Helpdesk) Nov job at Turn Cloud Technology Service (M) Sdn Bhd?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
Turn Cloud Technology Service (M) Sdn Bhd
Location
Kuala Lumpur
Salary
MYR 1000 - 1800
Skills Required
7 skills
Required Skills
Internship (IT Support/Helpdesk) Nov Salary at Turn Cloud Technology Service (M) Sdn Bhd
Turn Cloud Technology Service (M) Sdn Bhd lists this Internship (IT Support/Helpdesk) Nov role at RM1,000–RM1,800 per month.
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