Internship at Astro - Kuala Lumpur

The Internship is responsible for assisting in managing campaigns and enhancing the customer engagement journey. This role involves collaboration with various teams to improve customer experience and support internal stakeholders with reports and presentations.

In this internship, you will engage in day-to-day activities that involve managing campaigns and supporting customer onboarding processes. You will work in a dynamic environment, collaborating with different teams to enhance customer satisfaction and experience.

Key Responsibilities:

• Assist in managing marketing campaigns.
• Collaborate with teams to improve customer engagement strategies.
• Prepare reports for internal stakeholders.
• Support the onboarding journey for new customers.
• Analyze customer feedback to enhance service delivery.
• Participate in team meetings to discuss campaign performance.
• Help create presentations for internal reviews.