
The Key Account Manager will manage client relationships, resolve issues, and ensure satisfaction while collaborating with internal teams to meet client needs and improve performance.
The Key Account Manager is responsible for understanding key client needs, ensuring timely delivery of products and services, and maintaining effective communication between clients and internal teams. This role involves resolving client issues, supervising account teams, compiling progress reports, and identifying strategies to enhance client satisfaction and revenue growth.
Candidate must possess at least a SPM/STPM/Diploma/Degree or an equivalent professional qualification
Strong communication and interpersonal skills
Ability to manage multiple projects and clients simultaneously
Problem-solving skills to address client complaints
Experience in account management or client relations
Analytical skills to assess market competition
Ability to work collaboratively with internal teams and partners
Proficiency in report compilation and performance analysis
Company
Xamble Technologies Sdn. Bhd.
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
8 skills
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Communication
Problem-Solving
Project Management
Client Relations
Analytical Skills
Teamwork
Report Compilation
Market Analysis