Key Account Manager – Xamble Technologies Sdn. Bhd.
Role Summary
The Key Account Manager is responsible for understanding key client needs and ensuring timely delivery of products and services. This role plays a crucial part in maintaining effective communication between clients and internal teams, ultimately enhancing client satisfaction and revenue growth.
Job Description
In this role, you will engage with key clients daily, addressing their needs and ensuring that our services meet their expectations. You will work closely with various internal teams to resolve issues and compile reports on account progress.
Key Responsibilities:
- Understand client needs and expectations.
- Ensure timely delivery of products and services.
- Maintain effective communication between clients and internal teams.
- Resolve client issues and complaints promptly.
- Supervise account teams to ensure high performance.
- Compile progress reports for management review.
- Identify strategies to enhance client satisfaction and revenue growth.
Job Requirements
Candidate must possess at least a SPM/STPM/Diploma/Degree or an equivalent professional qualification.
Strong communication and interpersonal skills.
Ability to manage multiple projects and clients simultaneously.
Problem-solving skills to address client complaints.
Experience in account management or client relations.
Quick Info
Company
Xamble Technologies Sdn. Bhd.
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
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Required Skills
Communication
Interpersonal Skills
Problem-Solving
Analytical Skills
Project Management
Client Relations
Report Compilation
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