Khidmat Pelanggan (Mandarin Speaker) – Infinite Chiropractic Sdn Bhd

The Customer Service (Mandarin Speaker) is responsible for addressing customer inquiries through various communication channels. This role requires strong communication skills and the ability to provide accurate information while ensuring a positive customer experience.

As a Customer Service Representative at Infinite Chiropractic Sdn Bhd, you will be responsible for answering customer inquiries via phone, email, and chat in Mandarin. You will need to ensure a positive customer experience and support the company's mission of delivering quality service.

Key Responsibilities:

• Respond to customer inquiries through multiple communication channels.
• Provide accurate information to assist customers with their issues.
• Ensure a positive customer experience in every interaction.
• Support the company's mission by delivering quality service.
• Listen and understand customer needs effectively.
• Resolve customer complaints and issues promptly.
• Maintain a friendly and positive attitude in a fast-paced environment.