L1 Support Engineer at NEX Corporateit Sdn.BHD. - Johor
This job is no longer accepting applications.
It was posted on 21 May 2026 and has passed its 30-day listing period. See open Engineer jobs.
Role Summary
The L1 Support Engineer is responsible for providing onsite Systems and Network support to clients. This role involves troubleshooting and resolving issues while collaborating with various teams to ensure smooth operations.
Job Description
The L1 Support Engineer engages in daily operations by handling Level 1 analysis and troubleshooting for servers, networking equipment, and user systems. The engineer also manages case tickets and collaborates with Level 2 Support teams for complex issues.
Key Responsibilities:
- Provide onsite support for systems and network issues.
- Troubleshoot and resolve Level 1 technical problems.
- Manage case tickets raised by customers.
- Collaborate with Level 2 Support teams for complex issues.
- Participate in onboarding and offboarding processes.
- Maintain technical documentation and share knowledge.
- Stay updated on emerging technologies and best practices.
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Job Requirements
Diploma in Information Technology, Computer Engineering, or a related technical field preferred.
Minimum of 2 years of working experience in a similar industry.
Relevant industry certifications (e.g., Cisco CCNA, Microsoft MCSE) are a plus.
Strong analytical, communication, and problem-solving skills.
Proactive attitude and ability to work independently.
L1 Support Engineer - Frequently Asked Questions
What is the salary for a L1 Support Engineer at NEX CORPORATEIT SDN.BHD. in Johor?
NEX CORPORATEIT SDN.BHD. lists this L1 Support Engineer role at RM3,500–RM4,600 per month.
Where is this L1 Support Engineer job located?
This L1 Support Engineer position is based in Johor, Malaysia. This role is fully on-site.
What qualifications do I need for this L1 Support Engineer role?
NEX CORPORATEIT SDN.BHD. is looking for Diploma in Information Technology, Computer Engineering, or a related technical field preferred.; Minimum of 2 years of working experience in a similar industry.; Relevant industry certifications (e.g., Cisco CCNA, Microsoft MCSE) are a plus..
How do I apply for this L1 Support Engineer job at NEX CORPORATEIT SDN.BHD.?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
NEX CORPORATEIT SDN.BHD.
Location
Johor
Salary
MYR 3500 - 4600
Skills Required
7 skills
Required Skills
L1 Support Engineer Salary at NEX CORPORATEIT SDN.BHD.
NEX CORPORATEIT SDN.BHD. lists this L1 Support Engineer role at RM3,500–RM4,600 per month.
How to Apply for Similar L1 Support Engineer Roles
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