Loyalty & Care Inbound Call Associate (Bilingual in English & Korean) at Marriott International - Kuala Lumpur
This job is no longer accepting applications.
It was posted on 21 May 2026 and has passed its 30-day listing period. See open Management Associate Ceo Mentored jobs.
Role Summary
The Loyalty & Care Inbound Call Associate (Bilingual in English & Korean) is responsible for providing exceptional service to guests as they embark on their travel journeys. This role plays a crucial part in enhancing customer satisfaction and loyalty by addressing inquiries and resolving issues effectively.
Job Description
In this position, you will engage with guests through voice and email, ensuring a seamless experience as they navigate their travel plans. You will be part of a dynamic team dedicated to upholding Marriott's commitment to outstanding customer service.
Key Responsibilities:
- Handle incoming contacts through voice and email.
- Process reservation requests efficiently.
- Support loyalty program inquiries and customer care issues.
- Assist with issue resolution while adhering to company policies.
- Provide accurate information regarding property facilities and services.
- Maintain high-quality standards in customer interactions.
- Collaborate with team members to enhance service delivery.
Job Requirements
High school diploma or G.E.D. equivalent.
Bilingual proficiency in English and Korean.
Strong customer service and communication skills.
Ability to follow company policies and procedures.
Capability to handle inbound customer contacts via voice and email.
Loyalty & Care Inbound Call Associate (Bilingual in English & Korean) - Frequently Asked Questions
What is the salary for a Loyalty & Care Inbound Call Associate (Bilingual in English & Korean) at Marriott International in Kuala Lumpur?
Marriott International has not disclosed the salary for this role. Loyalty & Care Inbound Call Associate (Bilingual in English & Korean) positions in Kuala Lumpur typically pay RM800–RM5,000 per month, based on the 45 comparable vacancies currently listed on SuperJobs.
Where is this Loyalty & Care Inbound Call Associate (Bilingual in English & Korean) job located?
This Loyalty & Care Inbound Call Associate (Bilingual in English & Korean) position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Loyalty & Care Inbound Call Associate (Bilingual in English & Korean) role?
Marriott International is looking for High school diploma or G.E.D. equivalent.; Bilingual proficiency in English and Korean.; Strong customer service and communication skills..
How do I apply for this Loyalty & Care Inbound Call Associate (Bilingual in English & Korean) job at Marriott International?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
Marriott International
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
6 skills
Required Skills
Loyalty & Care Inbound Call Associate (Bilingual in English & Korean) Salary at Marriott International
Marriott International has not disclosed the salary for this role. Loyalty & Care Inbound Call Associate (Bilingual in English & Korean) positions in Kuala Lumpur typically pay RM800–RM5,000 per month, based on the 45 comparable vacancies currently listed on SuperJobs.
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