Manager, Client Management at AIA Malaysia (Insurance) - Johor
This job is no longer accepting applications.
It was posted on 21 May 2026 and has passed its 30-day listing period. See open Management Associate Ceo Mentored jobs.
Role Summary
The Manager, Client Management is responsible for leading a sales team and managing relationships with assigned clients and intermediaries to achieve profitability targets. This role plays a crucial part in analyzing reports and collaborating with various internal stakeholders to optimize service delivery and expand the corporate solutions business.
Job Description
In this role, you will oversee the daily operations of the client management team, ensuring effective communication and relationship management with clients. You will also engage in strategic planning and execution to meet business objectives.
Key Responsibilities:
- Lead a sales team to achieve profitability targets.
- Manage relationships with assigned clients and intermediaries.
- Analyze Claims and Utilisation reports to provide cost-management recommendations.
- Collaborate with internal stakeholders like Operations and Customer Experience.
- Propose new products to enhance service offerings.
- Monitor policy implementation to ensure compliance and effectiveness.
- Participate in growth-oriented projects to expand the corporate solutions business.
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Job Requirements
Degree in Business or an equivalent professional qualification.
Relevant working experience in a commercial or client-facing role.
Strong presentation, planning, organizational, and analytical skills.
Ability to handle customer complaints and requests with urgency and objectivity.
Proven ability to work as an adaptable and versatile team player.
Independent, energetic, and performance-driven mindset.
Manager, Client Management - Frequently Asked Questions
What is the salary for a Manager, Client Management at AIA Malaysia (Insurance) in Johor?
AIA Malaysia (Insurance) has not disclosed the salary for this role. Manager, Client Management positions in Johor typically pay RM2,800–RM10,000 per month, based on the 21 comparable vacancies currently listed on SuperJobs.
Where is this Manager, Client Management job located?
This Manager, Client Management position is based in Johor, Malaysia. This role is fully on-site.
What qualifications do I need for this Manager, Client Management role?
AIA Malaysia (Insurance) is looking for Degree in Business or an equivalent professional qualification.; Relevant working experience in a commercial or client-facing role.; Strong presentation, planning, organizational, and analytical skills..
How do I apply for this Manager, Client Management job at AIA Malaysia (Insurance)?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
AIA Malaysia (Insurance)
Location
Johor
Salary
Undisclosed
Incentive / Bonus
Performance-based bonus and incentives based on target achievement
Skills Required
7 skills
Required Skills
Manager, Client Management Salary at AIA Malaysia (Insurance)
AIA Malaysia (Insurance) has not disclosed the salary for this role. Manager, Client Management positions in Johor typically pay RM2,800–RM10,000 per month, based on the 21 comparable vacancies currently listed on SuperJobs.
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