Manager, Customer Engagement & Partnership – Hong Leong Bank
Role Summary
The Manager, Customer Engagement & Partnership is responsible for driving marketing and loyalty campaigns for credit and debit card customers. This role operates within the bank’s payments and partnership ecosystem, requiring a blend of strategic insight and hands-on execution.
Job Description
In this role, the Manager will report to the Head of Customer Engagement & Partnership and will be involved in the day-to-day management of marketing initiatives. The successful candidate will leverage strong business acumen and data analysis skills to ensure the timely launch of campaigns within budget.
Key Responsibilities:
- Drive marketing and loyalty campaigns for credit and debit card customers.
- Collaborate with cross-functional teams to develop campaign strategies.
- Analyze customer data to identify trends and opportunities.
- Manage project timelines and budgets for marketing initiatives.
- Monitor campaign performance and optimize for better results.
- Build and maintain partnerships within the payments ecosystem.
- Report on campaign outcomes and provide insights for future strategies.
Job Requirements
Malaysian citizen.
Degree holder in Business, Marketing, Finance, or relevant fields.
10 years and above relevant work experience in financial institutions, customer loyalty, FMCG, digital creative or media agency.
Strong analytical and project management skills.
Excellent communication and interpersonal skills.
Quick Info
Company
Hong Leong Bank
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
Click to submit your application
Required Skills
Data Analysis
Project Management
Marketing Strategy
Customer Engagement
Business Acumen
Communication
Collaboration
Manager, Customer Engagement & Partnership - Frequently Asked Questions
What is the salary for a Manager, Customer Engagement & Partnership at Hong Leong Bank in Kuala Lumpur?
Hong Leong Bank has not disclosed the salary for this role. Manager, Customer Engagement & Partnership positions in Kuala Lumpur typically pay RM999–RM16,000 per month, based on the 49 comparable vacancies currently listed on SuperJobs.
Where is this Manager, Customer Engagement & Partnership job located?
This Manager, Customer Engagement & Partnership position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Manager, Customer Engagement & Partnership role?
Hong Leong Bank is looking for Malaysian citizen.; Degree holder in Business, Marketing, Finance, or relevant fields.; 10 years and above relevant work experience in financial institutions, customer loyalty, FMCG, digital creative or media agency..
How do I apply for this Manager, Customer Engagement & Partnership job at Hong Leong Bank?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-04.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
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- Submit your application as soon as possible to increase your chances
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