Manager, Customer Technical Services at Mastercard
Role Summary
The Manager of Customer Technical Services will oversee technical support operations, ensuring high levels of customer satisfaction and efficient service delivery. This role requires strong leadership and technical expertise.
Job Description
As the Manager of Customer Technical Services at Mastercard, you will lead a team dedicated to providing exceptional technical support to our clients. Your role will involve overseeing the implementation of technical solutions, ensuring customer satisfaction, and driving continuous improvement in service delivery. You will work closely with cross-functional teams to address customer needs and enhance product offerings.
Job Requirements
Proven experience in a technical support or customer service role
Strong leadership and team management skills
Excellent problem-solving abilities
Ability to communicate complex technical information clearly
Familiarity with payment systems and financial technology
Manager, Customer Technical Services - Frequently Asked Questions
What is the salary for a Manager, Customer Technical Services at Mastercard?
Mastercard has not disclosed the salary for this role. Manager, Customer Technical Services positions typically pay RM2,300–RM7,500 per month, based on the 56 comparable vacancies currently listed on SuperJobs.
Where is this Manager, Customer Technical Services job located?
This Manager, Customer Technical Services position is based in Malaysia. This role is fully on-site.
What qualifications do I need for this Manager, Customer Technical Services role?
Mastercard is looking for Proven experience in a technical support or customer service role; Strong leadership and team management skills; Excellent problem-solving abilities.
How do I apply for this Manager, Customer Technical Services job at Mastercard?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-10-28.
Quick Info
Company
Mastercard
Location
Not specified
Salary
Undisclosed
Skills Required
5 skills
Click to submit your application
Required Skills
Manager, Customer Technical Services Salary at Mastercard
Mastercard has not disclosed the salary for this role. Manager, Customer Technical Services positions typically pay RM2,300–RM7,500 per month, based on the 56 comparable vacancies currently listed on SuperJobs.
How to Apply for This Manager, Customer Technical Services Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Mastercard asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-10-28, so apply early.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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