Manager, Research & Insights at Hong Leong Bank - Kuala Lumpur
Role Summary
The Manager, Research & Insights is responsible for leading consumer research initiatives to drive strategic decision-making. This role plays a crucial part in shaping the customer experience and product offerings in a rapidly evolving financial landscape.
Job Description
In this position, you will be a key contributor to our dynamic Customer Experience and Insights team, designing and executing both quantitative and qualitative consumer research studies. Your insights will directly influence our product roadmaps and strategic direction, ensuring we meet the diverse needs of our customers.
Key Responsibilities:
- Design and execute comprehensive consumer research studies.
- Analyze data to uncover actionable insights for product development.
- Collaborate with cross-functional teams to align research findings with business strategies.
- Present research findings to stakeholders to inform decision-making.
- Monitor industry trends to identify opportunities for innovation.
- Manage relationships with external research agencies and vendors.
- Ensure high-quality standards in research methodologies and reporting.
Job Requirements
Malaysian citizen.
Bachelor’s degree in Statistics, Economics, Behavioural/Social Science, or a related Quantitative field.
Minimum 6 years of experience managing primary market research (Quant/Qual).
Experience in Financial Institutions or Market Research agencies is an advantage.
Proven ability to manage and inspire different stakeholders through excellent communication skills.
Quick Info
Company
Hong Leong Bank
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
Click to submit your application
Required Skills
Research Design
Data Analysis
Stakeholder Management
Communication
Strategic Thinking
Presentation Skills
Problem Solving
Manager, Research & Insights Salary at Hong Leong Bank
Hong Leong Bank has not disclosed the salary for this role. Manager, Research & Insights positions in Kuala Lumpur typically pay RM999–RM16,000 per month, based on the 49 comparable vacancies currently listed on SuperJobs.
How to Apply for This Manager, Research & Insights Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Hong Leong Bank asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-08, so apply early.
Manager, Research & Insights - Frequently Asked Questions
What is the salary for a Manager, Research & Insights at Hong Leong Bank in Kuala Lumpur?
Hong Leong Bank has not disclosed the salary for this role. Manager, Research & Insights positions in Kuala Lumpur typically pay RM999–RM16,000 per month, based on the 49 comparable vacancies currently listed on SuperJobs.
Where is this Manager, Research & Insights job located?
This Manager, Research & Insights position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Manager, Research & Insights role?
Hong Leong Bank is looking for Malaysian citizen.; Bachelor’s degree in Statistics, Economics, Behavioural/Social Science, or a related Quantitative field.; Minimum 6 years of experience managing primary market research (Quant/Qual)..
How do I apply for this Manager, Research & Insights job at Hong Leong Bank?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-08.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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