Manager, Research & Insights – Hong Leong Bank
Role Summary
The Manager, Research & Insights will lead consumer research initiatives to gather actionable insights that drive product strategy. This role requires a blend of quantitative and qualitative research skills to evaluate product impact and identify new opportunities, ensuring a customer-centric approach in decision-making.
Job Description
Join us as a Manager, Research & Insights and become a key contributor to our dynamic Customer Experience and Insights team. In this role, you'll design and execute both quantitative and qualitative consumer research studies, helping us uncover actionable insights. Your contributions will influence our product roadmaps and strategic direction, ensuring our offerings meet the evolving needs of our customers across diverse financial landscapes.
Job Requirements
Malaysian citizen.
Bachelor’s degree in Statistics, Economics, Behavioural/Social Science, or a related Quantitative field.
Minimum 6 years of experience managing primary market research (Quant/Qual).
Experience in Financial Institutions or Market Research agencies is an advantage.
Well-versed in analyzing information to drive strategic implications.
Proven ability to manage and inspire different stakeholders through excellent communication skills.
A consistent track record of delivering high-quality business results.
Quick Info
Company
Hong Leong Bank
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
5 skills
Click to submit your application
Required Skills
Market Research
Data Analysis
Communication
Storytelling
Stakeholder Management
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances