Mid Market Account Manager (Enterprise Business) – Maxis Communications
Role Summary
The Mid Market Account Manager is responsible for overseeing relationships with Small Medium Enterprise (SME) clients in Klang Valley. This role involves developing strategic plans and building strong customer relationships to achieve key performance indicators (KPIs).
Job Description
As a Mid Market Account Manager, you will engage in day-to-day interactions with SME clients, ensuring their needs are met while fostering long-term partnerships. You will work in a dynamic environment that emphasizes collaboration and results-driven strategies.
Key Responsibilities:
- Develop strategic plans to enhance client relationships.
- Build and maintain strong customer relationships.
- Analyze market strategies to identify growth opportunities.
- Ensure the achievement of KPIs for client accounts.
- Protect company information and maintain confidentiality.
- Assist in customer collections and follow-up processes.
- Maintain an updated CRM pipeline for effective account management.
Job Requirements
Tertiary education in business administration or sales.
Experience in account management or sales.
Strong communication and interpersonal skills.
Result-driven and passionate about customer solutions.
Ability to work collaboratively with teams.
Quick Info
Company
Maxis Communications
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
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Required Skills
Account Management
Customer Relationship Management
Strategic Planning
Market Analysis
Communication
Interpersonal Skills
Team Collaboration
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