
The Mid Market Account Manager role focuses on managing SME client relationships to drive business growth. You will be responsible for strategic planning, customer retention, and ensuring satisfaction through tailored solutions. This position is critical for sustaining long-term business success.
As a Mid Market Account Manager, you will oversee relationships with Small Medium Enterprise (SME) clients in Klang Valley. Your responsibilities include developing strategic plans, building strong customer relationships, and ensuring the achievement of KPIs. You will analyze market strategies, protect company information, and assist in customer collections while maintaining an updated CRM pipeline.
Strong communication and interpersonal skills
Result-driven and passionate about customer solutions
Relationship management skills
Tertiary education in business administration or sales
Ability to work collaboratively with teams
Experience in account management or sales
Company
Maxis Communications
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
5 skills
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Communication
Relationship Management
Strategic Planning
Sales
Customer Service