MIS Operations Support at Servay Evergreen Sdn Bhd - Sabah

The MIS Operations Support role is essential for maintaining the efficiency of our IT infrastructure and providing technical assistance to end-users. This position allows for professional growth in IT operations while directly impacting the company's success.

We are seeking a talented MIS Operations Support professional to join our MIS team. This role is integral to maintaining the smooth operation of our management information systems and providing essential technical support to our organisation. As MIS Operations Support, you will be responsible for ensuring that our IT infrastructure operates efficiently and that end-users receive timely assistance with their technical needs. This position offers an exciting opportunity to develop your expertise in IT operations while contributing directly to the company's productivity and success.

In this role, you will provide first and second-line technical support to end-users, monitor and maintain management information systems, manage user accounts, and respond to helpdesk tickets. You will also perform routine system maintenance, assist with hardware and software installations, and support backup and disaster recovery procedures. Collaboration with senior IT staff to identify process improvements and providing user training will also be key responsibilities.