MSOC L1 Support at Maxis Communications - Kuala Lumpur
Role Summary
The MSOC L1 Support is responsible for providing first-level communications and support for network and security issues. This role plays a critical part in ensuring the viability of the service provider network through effective monitoring and coordination.
Job Description
As an MSOC L1 Support intern, you will engage in day-to-day monitoring and support activities, utilizing various network and security tools to address service issues. You will collaborate with both internal and external teams to ensure seamless operations and security management.
Key Responsibilities:
- Provide first-level communications and support for network and security issues.
- Monitor network and security systems using various tools.
- Diagnose and resolve service-related issues efficiently.
- Coordinate with internal teams and external partners for issue resolution.
- Respond to security incidents and manage internet service issues.
- Conduct log analysis and utilize security assessment tools.
- Assist in maintaining security governance and risk management principles.
Job Requirements
Degree in Computer Science, Information Systems/Technology, or equivalent.
Certification: CEH, CCNA, or equivalent.
Work experience 0-2 years.
Good working knowledge of security assessment tools and log analysis.
Strong communication skills to articulate technical information clearly.
Analytical and problem-solving skills to identify root causes.
Quick Info
Company
Maxis Communications
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
Click to submit your application
Required Skills
Network Monitoring
Security Analysis
Incident Management
Communication
Problem Solving
Risk Management
Log Analysis
MSOC L1 Support Salary at Maxis Communications
Maxis Communications has not disclosed the salary for this role.
How to Apply for This MSOC L1 Support Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Maxis Communications asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-14, so apply early.
MSOC L1 Support - Frequently Asked Questions
What is the salary for a MSOC L1 Support at Maxis Communications in Kuala Lumpur?
Maxis Communications has not disclosed the salary for this role.
Where is this MSOC L1 Support job located?
This MSOC L1 Support position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this MSOC L1 Support role?
Maxis Communications is looking for Degree in Computer Science, Information Systems/Technology, or equivalent.; Certification: CEH, CCNA, or equivalent.; Work experience 0-2 years..
How do I apply for this MSOC L1 Support job at Maxis Communications?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-14.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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