
The Officer, Customer Relations is responsible for managing customer interactions and ensuring a high level of satisfaction. This role requires effective communication and problem-solving skills to address customer needs.
As an Officer in Customer Relations at Sime Darby Motors, you will play a vital role in ensuring customer satisfaction and loyalty. Your primary responsibilities will include addressing customer inquiries, resolving issues, and providing exceptional service to enhance the overall customer experience. You will collaborate with various departments to ensure that customer feedback is effectively communicated and acted upon.
This position requires strong communication skills and a proactive approach to problem-solving. You will be expected to maintain a positive attitude while managing customer expectations and fostering long-term relationships. Your contributions will be essential in promoting the company's commitment to excellence in customer service.
Strong communication skills in English and Bahasa Malaysia
Ability to handle customer inquiries and complaints effectively
Proficient in Microsoft Office Suite
Excellent interpersonal skills
Ability to work in a fast-paced environment
A team player with a customer-centric mindset
Sime Darby Motors has not disclosed the salary for this role. Officer, Customer Relations positions typically pay RM1,700–RM8,000 per month, based on the 101 comparable vacancies currently listed on SuperJobs.
This Officer, Customer Relations position is based in Malaysia. This role is fully on-site.
Sime Darby Motors is looking for Strong communication skills in English and Bahasa Malaysia; Ability to handle customer inquiries and complaints effectively; Proficient in Microsoft Office Suite.
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-10-28.
Company
Sime Darby Motors
Location
Not specified
Salary
Undisclosed
Skills Required
5 skills
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Sime Darby Motors has not disclosed the salary for this role. Officer, Customer Relations positions typically pay RM1,700–RM8,000 per month, based on the 101 comparable vacancies currently listed on SuperJobs.
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