ONLINE SALES AND SOCIAL MEDIA CLOSER – CCK CONSOLIDATED HOLDINGS BHD
Role Summary
The ONLINE SALES AND SOCIAL MEDIA CLOSER is responsible for engaging with customers through various online platforms to drive sales and enhance brand presence. This role plays a crucial part in managing inquiries, closing sales, and providing exceptional customer service while utilizing social media channels to promote products and maintain client relationships.
Job Description
In this role, you will interact with customers daily, addressing inquiries and facilitating sales through online platforms. You will also leverage social media to enhance brand visibility and foster customer loyalty.
Key Responsibilities:
- Engage with customers through various online platforms to drive sales.
- Manage customer inquiries and provide timely responses.
- Close sales effectively while ensuring customer satisfaction.
- Promote products through social media channels.
- Maintain relationships with clients to enhance brand loyalty.
- Utilize data to track sales performance and customer interactions.
- Collaborate with the marketing team to align sales strategies.
Job Requirements
Minimum SPM or Diploma in Business, Marketing, or related field.
1-2 years of experience in customer service, online sales, or retail sales.
Proficiency in English, Bahasa Malaysia, and Mandarin.
Familiarity with CCK products or similar industries (F&B, FMCG, Poultry, Seafood).
Basic computer and mobile skills (Excel, Google Sheets, Messenger, WhatsApp).
Strong communication and follow-up skills.
Ability to work independently and multitask effectively.
Quick Info
Company
CCK CONSOLIDATED HOLDINGS BHD
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
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Required Skills
Customer Engagement
Sales Closing
Social Media Marketing
Communication
Multitasking
Proactive Approach
Data Tracking
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