OpenText Lead - CCM at Infosys Limited (Malaysia Branch) - Kuala Lumpur
This job is no longer accepting applications.
It was posted on 3 June 2026 and has passed its 30-day listing period. See open Management Associate Ceo Mentored jobs.
Role Summary
The OpenText Lead - CCM is responsible for overseeing the implementation and management of communication solutions. This role involves collaborating with cross-functional teams to enhance customer communications and optimize workflows.
Job Description
As an OpenText Lead specializing in Customer Communications Management (CCM), you will engage in day-to-day activities that include troubleshooting issues and providing technical guidance within a dynamic team environment. Your leadership will drive project success and foster innovation, contributing to the overall efficiency of communication processes.
Key Responsibilities:
- Oversee the implementation of OpenText CCM solutions.
- Collaborate with cross-functional teams to ensure effective delivery of customer communications.
- Optimize workflows to enhance user experiences.
- Troubleshoot issues and provide technical guidance.
- Ensure compliance with industry standards and regulatory requirements.
- Lead and mentor a technical team to foster growth and innovation.
- Drive project success through effective project management methodologies.
Job Requirements
Proven experience in OpenText CCM solutions.
Strong understanding of customer communication strategies.
Ability to lead and mentor a technical team.
Excellent problem-solving and troubleshooting skills.
Familiarity with compliance and regulatory requirements.
Effective communication and collaboration abilities.
OpenText Lead - CCM - Frequently Asked Questions
What is the salary for a OpenText Lead - CCM at Infosys Limited (Malaysia Branch) in Kuala Lumpur?
Infosys Limited (Malaysia Branch) has not disclosed the salary for this role. OpenText Lead - CCM positions in Kuala Lumpur typically pay RM800–RM12,000 per month, based on the 37 comparable vacancies currently listed on SuperJobs.
Where is this OpenText Lead - CCM job located?
This OpenText Lead - CCM position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this OpenText Lead - CCM role?
Infosys Limited (Malaysia Branch) is looking for Proven experience in OpenText CCM solutions.; Strong understanding of customer communication strategies.; Ability to lead and mentor a technical team..
How do I apply for this OpenText Lead - CCM job at Infosys Limited (Malaysia Branch)?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
Infosys Limited (Malaysia Branch)
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
Required Skills
OpenText Lead - CCM Salary at Infosys Limited (Malaysia Branch)
Infosys Limited (Malaysia Branch) has not disclosed the salary for this role. OpenText Lead - CCM positions in Kuala Lumpur typically pay RM800–RM12,000 per month, based on the 37 comparable vacancies currently listed on SuperJobs.
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