Outlet Manager/Supervisor – Gamers Hideout
Role Summary
The Outlet Manager/Supervisor is responsible for overseeing all store operations to ensure smooth performance and exceptional customer experiences. This role involves leading a team, driving store growth, and maintaining operational excellence in a dynamic retail environment.
Job Description
In this position, you will manage daily store activities, ensuring that sales targets are met while providing outstanding service to customers. You will lead a team of staff, fostering a positive work environment and promoting brand standards.
Key Responsibilities:
- Oversee daily store operations to ensure efficiency and effectiveness.
- Lead and develop the store team to achieve sales targets.
- Drive store growth through effective merchandising and promotions.
- Maintain high standards of customer service and satisfaction.
- Implement operational policies and procedures to enhance performance.
- Monitor inventory levels and manage stock replenishment.
- Analyze sales data to identify trends and opportunities for improvement.
Job Requirements
Diploma in any field.
Minimum 3–4 years of experience in retail management or sales leadership.
Strong communication skills in English, Bahasa Malaysia, and Chinese/local dialects.
Energetic, sales-driven, and able to take full ownership of store operations.
A proactive team player with strong leadership and problem-solving skills.
Quick Info
Company
Gamers Hideout
Location
Melaka
Salary
MYR 3000 - 7000
Skills Required
7 skills
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Required Skills
Leadership
Sales Management
Customer Service
Inventory Management
Communication
Problem Solving
Team Development
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