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About Us
Gamers Hideout was founded approximately 19 years ago as a small retailer focused on providing original video games to gaming enthusiasts. Since its inception, the company has experienced steady growth, establishing branches in major cities across Malaysia to cater to the increasing demand for gaming products. This expansion reflects the company's commitment to serving the gaming community and enhancing the overall gaming experience.
Over the years, Gamers Hideout has diversified its product offerings to include a wide range of gaming-related items such as PC gear, lifestyle products, and accessories. With retail outlets strategically located in key urban areas, the company aims to provide a comprehensive selection of gaming products and services that meet the evolving needs of its customers, ensuring they have access to the latest and most popular gaming merchandise.
What We Do
Gamers Hideout specializes in retailing a diverse array of gaming products and services designed to enhance the gaming experience for customers.
Core Services:
1) Retail Sales – Offering a wide selection of original video games, consoles, and accessories.
2) E-commerce – Providing an online shopping platform for customers to conveniently purchase gaming products.
3) Product Diversification – Expanding product lines to include gaming peripherals, lifestyle items, and collectibles.
4) Customer Support – Delivering exceptional service to assist customers with inquiries and product recommendations.
5) Community Engagement – Organizing events and activities to connect with the gaming community and promote gaming culture.
Notable Projects & Initiatives:
- Expansion of retail outlets in major Malaysian cities to enhance accessibility for customers.
- Development of an online platform to cater to the growing demand for e-commerce in the gaming sector.
- Hosting gaming tournaments and community events to foster engagement among gamers.
Company Culture
At Gamers Hideout, the culture is centered around creating a welcoming and enjoyable workplace for employees. The company values a collaborative environment where young, enthusiastic individuals can share their passion for gaming, learn from one another, and connect with colleagues while delivering exceptional customer service.
What It’s Like to Work Here:
1) Supportive Environment – Employees are encouraged to express their ideas and contribute to the company's growth.
2) Passion for Gaming – Team members share a common interest in gaming, fostering camaraderie and teamwork.
3) Learning Opportunities – Continuous learning and development are promoted through training and workshops.
4) Customer-Centric Approach – Every employee plays a vital role in ensuring a positive experience for customers.
5) Community Involvement – Employees participate in events that promote gaming culture and community engagement.
Workplace Environment:
The workplace at Gamers Hideout is designed to be vibrant and engaging, reflecting the dynamic nature of the gaming industry. Employees enjoy a collaborative atmosphere where creativity is encouraged, and teamwork is emphasized. Regular team-building activities and events help strengthen relationships among staff and create a sense of belonging.
Core Values:
- Passion for gaming and customer service
- Collaboration and teamwork
- Continuous improvement and learning
- Inclusivity and respect
- Community engagement and support
This culture has allowed Gamers Hideout to thrive as a leading retailer in the gaming industry while maintaining a focus on providing exceptional service and fostering a love for gaming among its employees and customers.
Why Join Us?
Health & Insurance: Medical coverage available
Your health is important, and medical cards along with claims are provided to cover your health expenses.
Money & Compensation: Staff discounts for everyone
All staff are eligible for special discounts, even during the probation period.
Career Growth / Training: Mini library access
A mini library is available for you to explore and gain extra knowledge.
Work-Life Balance: Fun and engaging environment
Enjoy working with a group of young and fun people who love sharing, learning, and connecting.
Location & Amenities
No 5. Jalan Sitar Satu 33/6A, Shah Alam Premier Industrial Park, 40400 Shah Alam, Selangor, Malaysia
Available Roles(4)
Logistic & Warehouse Executive
The Logistic & Warehouse Executive is responsible for coordinating and monitoring inventory with third-party logistics providers and warehouses. This role plays a crucial part in ensuring efficient inventory flow and compliance with regulations in a dynamic logistics environment.
Senior Graphic Designer
The Senior Graphic Designer is responsible for creating and producing visual content that aligns with the brand's identity. This role involves collaboration with various teams to develop innovative concepts and manage design projects from inception to completion.
Outlet Manager/Supervisor
The Outlet Manager/Supervisor is responsible for overseeing all store operations to ensure smooth performance and exceptional customer experiences. This role involves leading a team, driving store growth, and maintaining operational excellence in a dynamic retail environment.
Ecommerce Team Lead / Junior
The Ecommerce Team Lead / Junior is responsible for managing the company's e-commerce business. This role involves driving online sales and optimizing digital platforms to ensure a seamless customer journey.