Product Specialist 4 – Dell Technologies
Role Summary
The Product Specialist 4 is responsible for coordinating infrastructure services and customer engagement activities. This role significantly impacts the growth of Dell Technologies' services and overall business through collaboration with various teams and strategic execution.
Job Description
In this role, you will engage with Dell Account teams and business units to enhance service offerings and manage customer relationships. Your day-to-day work will involve developing strategies, maintaining sales pipelines, and representing services in leadership meetings.
Key Responsibilities:
- Collaborate with Dell Account teams to drive service growth.
- Develop and execute service strategies for designated territories.
- Manage complex customer situations effectively.
- Maintain and track sales pipeline and engagement activities.
- Represent services in leadership meetings and discussions.
- Coordinate customer engagement activities to enhance satisfaction.
- Travel as required, up to 20%, to meet customer needs.
Job Requirements
8-10 years of related experience in a relationship selling role.
Good knowledge of technical products and technology families.
Strong oral and written communication skills.
Experience with modern workforce solutions.
Good exposure to Cyber Security and Business resilience solutions.
Prior technical experience in delivery or presales is an advantage.
Self-driven and motivated to drive business growth.
Quick Info
Company
Dell Technologies
Location
Kuala Lumpur
Salary
—
Skills Required
7 skills
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Required Skills
Relationship Selling
Strategic Planning
Customer Engagement
Communication
Time Management
Team Collaboration
Negotiation
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