Product Specialist 4 – Dell Technologies
Dell Technologies
Technology-Hardware
Role Summary
The role of Services Account Executive at Dell involves coordinating infrastructure services, managed services, and customer engagement activities within a specified territory and accounts. The position requires collaborating with various teams to grow Dell Technologies' services, managing sales pipelines, and representing services in leadership meetings, with potential travel up to 20%.
Job Description
The Services Account Executive serves as the key coordinator for infrastructure services, managed services, and customer engagement activities within a designated territory and accounts. This role involves collaborating with Dell Account teams and various business units to grow Dell Technologies' services and overall business. The position requires developing and executing services strategies, managing complex customer situations, maintaining sales pipeline and engagement, and representing services in leadership meetings. Travel may be required up to 20%.
Job Requirements
8-10 years of related experience in a relationship selling role with good knowledge of technical products, vendors, and technology families.
Good knowledge of product configurations.
Strong oral and written communication skills with customers, support personnel, and executives.
Experience with modern workforce solutions based on Microsoft and other OEM partners.
Good exposure to Cyber Security and Business resilience solutions.
Prior technical experience in delivery or presales is an added advantage.
Skilled at working in virtual teams and influencing others to implement strategies.
Self-driven and motivated to drive the business.
Team player with commitment to quality and relationship building.
Strong communication, selling, customer relations, and negotiating skills.
Good time management and personal organization skills.
Complete understanding of services delivery life cycle, sales, and financial skills highly desired.
Experience in pursuit, close, and successful execution of large, complex wins is a competitive advantage.
Degree in Computer Science, Engineering, or Business plus minimum 10 years of project management or presales experience or equivalent combination of education and experience.
Strong services business management background is critical.
Strong experience in selling infrastructure solutions and services centered on Microsoft, VMware, RedHat, Nutanix, MultiCloud solutions, Data Center consolidation, Gen AI, AI Infrastructure, Disaster Recovery, and Data management.
Quick Info
Company
Dell Technologies
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
10 skills
Click to submit your application
Required Skills
Relationship Selling
Technical Product Knowledge
Product Configuration
Communication Skills
Cyber Security
Business Resilience Solutions
Virtual Teamwork
Sales Pipeline Management
Services Delivery Life Cycle
Infrastructure Solutions Sales
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