Project & Customer Experience (Wholesale) at Time dotCom Berhad - Kuala Lumpur
This job is no longer accepting applications.
It was posted on 21 May 2026 and has passed its 30-day listing period. See open Project jobs.
Role Summary
The Project & Customer Experience (Wholesale) is responsible for leading the delivery of telecommunications infrastructure projects and enhancing customer experience. This role plays a critical part in ensuring operational excellence and effective collaboration across teams to meet customer commitments.
Job Description
In this role, you will oversee the day-to-day management of project delivery and customer experience initiatives within TIME’s Wholesale business. You will work in a dynamic environment that requires strong leadership and collaboration with various teams to ensure seamless service delivery.
Key Responsibilities:
- Lead project delivery for telecommunications infrastructure initiatives.
- Drive operational excellence to enhance customer experience.
- Manage risks associated with project delivery and service performance.
- Collaborate with cross-functional teams to meet customer commitments.
- Ensure adherence to service delivery standards and timelines.
- Engage with stakeholders, including C-level executives, to align on project goals.
- Analyze project performance and implement improvements as necessary.
Job Requirements
Bachelor’s degree in Engineering, Telecommunications, Information Technology, or a related field.
Minimum 10–15 years in telecommunications, infrastructure delivery, or service operations.
Proven experience managing large scale project portfolios and cross-functional teams.
Strong exposure to wholesale telco services (IPLC, IEPL, DIA, Fiber, etc.).
Excellent stakeholder management skills.
Project & Customer Experience (Wholesale) - Frequently Asked Questions
What is the salary for a Project & Customer Experience (Wholesale) at Time dotCom Berhad in Kuala Lumpur?
Time dotCom Berhad has not disclosed the salary for this role.
Where is this Project & Customer Experience (Wholesale) job located?
This Project & Customer Experience (Wholesale) position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Project & Customer Experience (Wholesale) role?
Time dotCom Berhad is looking for Bachelor’s degree in Engineering, Telecommunications, Information Technology, or a related field.; Minimum 10–15 years in telecommunications, infrastructure delivery, or service operations.; Proven experience managing large scale project portfolios and cross-functional teams..
How do I apply for this Project & Customer Experience (Wholesale) job at Time dotCom Berhad?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
Time dotCom Berhad
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
Required Skills
Project & Customer Experience (Wholesale) Salary at Time dotCom Berhad
Time dotCom Berhad has not disclosed the salary for this role.
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